UK Private bookmaker Fitzdares has confirmed that it has upgraded its online sportsbook and casino properties, utilising FSB Tech as its lead platform provider.
Updating the market, FSB has integrated its flexible sports-betting solutions across the Fitzdares services, which features a highly-customisable new app, enhancing the bookmaker’s user experience and customer engagements.
Delivering a key project, the FSB upgrades have allowed Fitzdares to develop two tiers membership for its private bookmaker services.
Moving forward Fitzdares states that it will continue to retain its traditional ‘Private Office service’ for high-staking members, whilst further introducing a path to membership for new customers who seek a superior level of service, that cannot be accommodated by high street incumbents.
Updating customers, Fitzdares CEO Will Woodhams said: “FSB’s state-of-the-art sportsbook platform aligns perfectly with our dedication to major sports and traditional betting markets. Above all, we believe in creating a fantastic experience for our members, who expect nothing less than the highest level of service from us. Just weeks after launch, thanks to a range of extra little benefits, the increased activity we’re witnessing is hugely encouraging.
“This flexible sportsbook platform and perfectly-crafted app allow us to focus entirely on our members’ needs in a way that no other bookmaker can. As well as our highly skilled team who cater to the Private Office members via telephone and text, the app now means we can share the Fitzdares experience with others, too. As the latest app in the industry, it’s fast-loading, intuitive and easy to use.”
Confirming FSB Tech’s first partnership for 2019, Richard Thorp Business Development Director at FSB, detailed –
“We’re thrilled with this partnership, and delighted to see the app has already proven a hit with their clients. FSB’s tailored approach sets us apart with a very modular, flexible swathe of solutions that are easy to partition and light to deploy.
“We look forward to evolving our managed solution with Fitzdares over the coming year, enabling them to refine their digital offering, without ever sacrificing the customer-first approach that has made them so successful.”