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Unlock the Untapped Power of Customer Support in Responsible Gambling

SBC News Unlock the Untapped Power of Customer Support in Responsible Gambling

Responsible gambling is now the #1 issue facing the iGaming and sportsbook industry. But are your support teams equipped — and connected — to protect players effectively?

This new industry report from SBC Media, in conjunction with Comm100, built on survey insights from operators worldwide, reveals:

  • Why 100% of operators train agents in RG — but 55% still struggle with integration

  • Where AI tools can genuinely add value without replacing human empathy

  • How leading operators are embedding proactive RG journeys into their support channels

  • The top technology and training investments operators want most

Click here to take part in phase two of this research series: Players In, Players Out

Fill out the form below to get your free copy. Once submitted, we’ll send the full report straight to your inbox.