Interviews

Suren Khachatryan, Digitain: Focusing development on the customer’s need for speed

Digitain

Digitain CCO Suren Khachatryan discusses the company’s new set of offices, why African operators are switching platform providers to meet new local market demands and how its own sportsbook solution stood up to the World Cup challenge, as well as why page load, scroll and click speeds remain fundamental to the success of its partners. SBC: The company is preparing to open …

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Marco Castaldo, Microgame: Why new US operators shouldn’t confuse choosing a supplier with defining a strategy

Microgame

We spoke to Marco Castaldo, who explained why uncertainty in the US path from early regulation to profitable business has dictated caution for Italy-focused gaming services provider Microgame, and what he perceives as a “fixation” on platform features, while speculating as to whether leading European operators – particularly those who drive innovation in-house – will move ahead of those who rely …

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Better Collective Spotlight – Optimising CTA elements through Wettfreunde redesign

Wettfreunde

A known brand in the German language market, Wettfreunde is the go to place for in-depth match analysis, data based sports betting tips and outrights odds comparison. In March, the team launched an extensive redesign of the Wettfreunde website, including a new logo and a reworked structure of the website to improve the user experience. We caught up with Sebastian Faurholdt …

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Lee Drabwell, PBS: Drawing in a customer base frustrated by the online experience

customer

Following a record-breaking Grand National weekend for self-service betting terminals (SSBTs) from Playtech BGT Sports (PBS), which saw bets placed more than double over last year, the company’s Senior Commercial Director Lee Drabwell explains the reasoning behind their surging customer popularity… SBC: SSBTs are proving to be increasingly popular with horseracing customers, why do you think this is the case? …

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Peter Woodfine, Vermantia: Finding the US retail “sweet spot” through modern SSBTs

retail

Speaking ahead of Betting on Sports America, Peter Woodfine of Vermantia says better sports betting facilities that combine live pictures, fast and correct data, and modern self-service betting solutions are a massive opportunity for the country’s retail operators. SBC: What are you looking forward to at Betting on Sports America?   PW: We’re looking forward to speaking with U.S. operators …

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Niko Steinkrauß, Merkur Sportwetten: The Polish sports betting market will pose some challenges

retail

Last week, Merkur Sportwetten GmbH grew its European and Polish presence by announcing that it was acquiring Warsaw-based Totolotek SA. Merkur Sportwetten operates as a subsidiary of the Espelkamp-based Gauselmann Group, consolidating the group’s national and international operations. SBC spoke to the CEO of Merkur Sportwetten Niko Steinkrauß to discuss the new acquisition and the challenges in navigating a new …

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David Webb, BetConstruct: Why meeting new regulations is the industry’s big challenge for 2019

regulations

At last month’s Betting on Football conference, we caught up with David Webb – Compliance Manager for BetConstruct – to discuss a couple of “major changes” to the UK Gambling Commission (UKGC) regulations, how customer confidence impacts an operator’s growth potential, and why technological innovation is so important to enhancing fan engagement. SBC: What are the biggest challenges facing the …

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Daniel Grabher: Global Bet – Strong prospects for virtuals post-FOBT reduction

As all betting incumbents make tough adjustments to their operating frameworks post the FOBT stake reduction, Daniel Grabher – Founder & Chief Executive of Global Bet – details that bookmaker virtual inventories are more important than ever at driving much needed retail engagements.   ______________ SBC: Can you tell us more about what sets Global Bet’s virtual offering ahead of other …

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Why March Madness captures the imagination of the US public

March Madness

At this year’s Betting on Football at Stamford Bridge, SBC caught up with Benjie Cherniak from Don Best, now part of Scientific Games. NCAA’s March Madness has always captured the attention and imagination of large portions of the US audience, which has only been amplified by the spread of legislated wagering across the country. Cherniak told SBC: “It is embedded in …

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Bryan Blake: Hexopay – Wire Act needs a cautious approach by all gambling stakeholders

Speaking at last week’s PaymentExpert Forum, Bryan Blake Founder & CEO of Hexopay gave SBC audiences a detailed breakdown of the current US payments landscape for gambling incumbents, and the challenges stakeholders face in interpreting and accommodating the mandate of the 1961 Wire Act… ________________ SBC: Hi Bryan thanks for speaking at SBC’s PaymentExpert Forum. As a payments industry executive, …

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