SBC News Allwyn preparing UK lottery retailers for 2024 licence transition

Allwyn preparing UK lottery retailers for 2024 licence transition

Ahead of the transfer of National Lottery licence duties on 1 February 2024, Allwyn and Camelot have formulated a joint plan to assist retailers with upcoming changes.

The duo is aiming to help retailers to electronically transfer Retailer Agreements from Camelot to Allwyn once the transition of licence duties between the two is complete on 1 February 2024.

All Retailer Agreements are currently signed to Camelot but will need to be signed over to Allwyn by 18 December 2023 as the Czech-founded firm prepares to assume operating duties.

Key changes to the agreement include a name alteration requirement to show Allwyn as the new operator, ‘modernisation’ of some language, updates to conditions to align with legal changes around data protection and record keeping, and the merging of two separate terminal agreements in place with Camelot into one.

Katharine Challinor, Allwyn Retail Director, said: “Retailers will soon be hearing from us on how they can easily transfer their existing Retailer Agreement. Their Camelot Retail Sales Executive will also visit their store to guide them through the process and answer any questions they might have. 

“We’d like to take this opportunity to thank National Lottery retailers for their continued support and the role they play in raising £30m every week for good causes across the UK.”

Assistance includes an online portal where new Retailer Agreements can be accessed and questions answered, featuring a ‘how to’ video and written guides. Although the portal can be accessed via computer or a smartphone app, Allwyn will also answer questions during visits to retailers.

The firm’s joint retailer preparation plan with Camelot includes the  ongoing site surveys, carried out by Momentum In-store, which will continue until the end of September, and a series of pre-planned Lotto and EuroMillions event draws and National Lottery Christmas plans.

In preparation for National Lottery duties – having been officially awarded the 10-year licence by the UK Gambling Commission (UKGC) in September 2022 – Allwyn has fully acquired the business of current licence holder Camelot UK.

Camelot has been the sole operator of the National Lottery since John Major’s government created the institution in 1994, having won all three of the licence contests until last year. After mounting a legal challenge against the UKGC’s decision, Camelot UK and its Camelot Lottery Systems (Camelot LS) supply network have now been fully acquired by Allwyn from the Ontario Teachers Pension Plan Board (OTTPB).

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