Player Protection

Danish retail bettors will be required to use player ID cards in order to place a wager from 1 October 2023 as new government-backed rules come into effect. The design and implementation of the new player IDs is the prerogative of licensed Danish operators. Betting firms can decide whether ID cards are physical or virtual, such as incorporated into company …

SOFTSWISS has shown its support for the global environmental initiative ‘Cleaning up the World’, joining several other companies at a campaign in Poznań, Poland earlier this month. On 16 September, SOFTSWISS representatives travelled to Poland for the 30th edition of the campaign, working with around 130 companies to help transform a significant area in the Polish city into a cleaner …

Data published by GamCare has shown a disparity between experience of problem gambling related to sports betting and online slots. GamCare detailed that the number of people reporting problems with online sports betting to its National Gambling Helpline fell from 34% in 2018-19, to 20% in 2022-23. The figures suggest that the sports betting side of the industry may be …

Kansspelautoriteit (KSA), the Netherlands’ gambling authority, has announced the funding of three new pilot projects to “raise awareness of problem gambling.” The Addiction Prevention Fund (VPF) will finance the development of these projects, which aim to educate the Dutch public on detecting gambling risks and intervening in addiction and related harms. Established in 2021, the VPF supports the launch of …

The Kansspelautoriteit (KSA), the Dutch Gambling Authority, will recommend legislative and regulatory amendments around player protection to the Netherlands’ Ministry of Justice. A KSA investigation into operator ‘duty of care’ practices concluded this month with the authority judging that companies could ‘intervene more quickly and effectively’ in cases of excessive gambling by certain customers. In the regulator’s view, current operator …

Ireland’s Minister of State at the Department of Justice, James Browne – the politician with oversight of the country’s legislative changes on gambling – has commented on the results of a report into underage gambling. Published by Ireland’s Institute of Public Health (IPH), the report is based on data from the European School Survey Project on Alcohol and other Drugs …

Gambling has been recognised as a ‘related factor’ in the UK government’s new strategy to reduce suicide rates by improving prevention and early intervention through the NHS and wider local public services. This morning, the Department of Health and Social Care (DHSC) published details of its new “five-year strategy to reduce suicide rates”. DHSC Undersecretary for Mental Health, Maria Caulfield, …

France’s upcoming hosting of the 2023 Rugby World Cup has prompted l’Autorité Nationale des Jeux (ANJ) to refresh its nationwide safer gambling campaign. The tagline, “Rugby has its codes, so does betting,” will be front and center for the ANJ, France’s unified gambling authority, during rugby union’s premier tournament taking place across France from 8 September to 28 October. For …

EPIC Risk Management has revealed Teresa Fiore as the company’s new VP of Partnerships. The gambling harm minimisation consultancy cited its continued expansion in the US, stating that this has led to the key appointment. Joining from PointsBet – where she held the role of Manager of Responsible Gambling and Corporate Social Responsibility for several years – Fiore will now …