Tag Archives: gamcare

UKGC provides full evidence disclosure on credit card ban

The UK Gambling Commission (UKGC) has published its full consultation and evidence disclosure on its decision to ban gambling credit card transactions from 14 April 2020.  A key 2020 judgement, The Commission stated that its review had been undertaken focusing on the objectives of its ‘Business Strategy 2018-2021’ – to protect the interests of consumers, raise all-round industry standards and …

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Pinnacle enhances safeguarding via GamBan software signup

Online sports betting operator Pinnacle has enhanced its self-exclusion capabilities via a partnership with GamBan, taking advantage of the latter’s blocking software. The partnership will see Pinnacle utilise GamBan’s software to offer effective, free-of-charge safeguarding to customers, enabling those who wish to self exclude to not only block themselves from its own website but also from thousands of other gambling …

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GamCare revamps its Corporate Standard on operator duties

GamCare has called on industry incumbents to adopt its newly revised ‘Safer Gambling Standard’ (2021 revision) with regards to operating their social responsibility duties and corporate conduct. The problem gambling treatment support charity has revised its corporate standard to better review the policies, procedures, systems and controls of licensed UK gambling operators. GamCare’s revised requirements cover 10 critical areas, deemed …

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GamCare: Government’s Gambling Act review must fill RET social gaps

GamCare has become the latest problem gambling treatment support stakeholder to publish its ‘consultation phase’ response to the UK government’s review of the 2005 Gambling Act.    As the operator of the National Gambling Helpline, GamCare stated that its response was reflective of the experiences of its staff and volunteers who support more than 40,000 people who engage with its services …

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Sadiq Khan pledges to ban London Underground gambling ads

Mayor of London Sadiq Khan has incorporated a pledge to ban gambling advertising on the London Underground into his manifesto ahead of the upcoming mayoral elections. The Labour Party politician previously banned advertisements of junk food on the city’s underground rail service in 2018. He now plans to extend this advertisement ban to betting marketing if re-elected on 6 May. …

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GamCare’s lived experience feedback highlights problem gambling’s ‘support gap’

GamCare, the charity operating the National Gambling Helpline, has stated that research and feedback from ‘lived experience’ must lead UK gambling’s much-needed reforms.  The charity has published the findings from a survey conducted on 343 of its ‘service users’ for the government’s ongoing review of the 2005 Gambling Act.  The survey focused on its users’ experience with licensed operators and …

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GamCare backs Step Change’s ‘Debt Awareness Week’ 

GamCare has confirmed its support for ‘Debt Awareness Week’ (22-28 March), the nationwide campaign on managing debt-related issues organised by UK charity Step Change.  As the operator of the National Gambling Helpline, GamCare highlights significant concerns as seven out of 10 callers mention having debt-related anxieties and financial hardships.    Furthermore, GamCare states that the majority of helpline callers are …

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YGAM enters educational alliance focused on ethnic minority groups

YGAM has entered a new alliance with Red Card and TalkGen, focused around safeguarding young people from ethnic minority backgrounds from gambling related harm. In collaboration with Clearview Research, the ‘Preventing Gambling Harms in Diverse Communities’ educational initiative aims to deliver workshops to young people aged 14-24 from ethnic minority groups in Greater London and the Home Counties, as well …

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YGAM receives recognition for positive employment practices

The Young Gamers & Gamblers Education Trust (YGAM) has received a gold accreditation by Investors in People in recognition of its positive employment practices. Gold accreditations are awarded to organisations in which all employees, ranging from CEOs to apprentice level, take active ownership of ‘established policies’ and make them ‘come to life.’ In Investors in People’s report, YGAM was praised …

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BGC highlights members’ zero-tolerance approach to underage gambling

The Betting and Gaming Council (BGC) has produced a new animated video highlighting its members’ commitment and work to protecting under-18s from gambling.  The standards body states that its membership maintains a ‘zero-tolerance‘ on its approach to gambling by under-18s – in which the UK sector leads the way in safeguarding younger audiences from engaging with gambling services and advertising …

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