Tag Archives: gamcare

NatWest Chief confirms expansion of ‘GamCare walk-in’ scheme

UK highstreet bank NatWest (RBS Group) has confirmed that it will expand its ‘pilot scheme’ to provide gambling counselling support across its UK network. Working in collaboration with GamCare, NatWest launched its gambling-related ‘walk-in consultation’ last year across 13-branches operating in the South East and Midlands. Launching the Scheme in 2019, NatWest management stated that the bank had a duty …

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BGC plays straight bat to NHS demands over marketing

The National Health Service (NHS) has demanded that gambling operators take ‘urgent action’ and stop taking credit card transactions ahead of the ban in April, VIP experiences and even bet to view streaming of sports.  In a letter to the Betting and Gaming Council (BGC), NHS England‘s National Mental Health Director Claire Murdoch has called for a ban on promotions …

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Casumo expands into the UK with sportsbook launch

iakov / 123RF Stock Photo

Malta-based online operator Casumo has confirmed that it will be expanding into the UK betting market after launching its new sportsbook which will be made available on mobile, desktop and via the Casumo Sports app. The new launch will allow punters to personalise their betting experience upfront by selecting their favourite sports and leagues. “I am excited to be able to …

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Only GambleAware, GamCare and YGAM approved by UKGC for problem gambling funding

The Gambling Commission has published the list of approved organisations to which gambling companies are permitted to make social responsibility financial contributions in order to meet their licence conditions.  In an unexpectedly short list, only GambleAware, GamCare and YGAM (Young Gamers & Gamblers Education Trust) have been approved by the regulator, although other organisations are knocking on the door.  As …

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bet365 details ‘unwavering commitment’ to player protection

Stoke headquartered operator bet365  lifted the lid on key measures it has introduced to boost player protection and safer gambling practices in its financial report submitted to Companies House last month. In the Strategic Report part of the document, the operator stressed an “unwavering commitment to deliver industry-leading approaches to player protection”. Bet365‘s early-risk detection system ‘EROS’ monitors customer activity for …

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BGC introduces ‘cooling-off’ measures to UK betting shops

In a bid to support its ongoing commitment to responsible gambling, the newly-formed Betting and Gaming Council has developed a new ‘cooling-off’ feature for gaming terminals, which is due to be introduced across UK betting shops. The Anonymous Player Awareness System (APAS), which has been developed over the last two years, has been designed to identify signs of  potentially harmful gambling behaviour. The …

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Safer Gambling Forum: Building relationships to more effectively tackle problem gambling

At the inaugural SBC Safer Gambling Forum, which took place at the CasinoBeats Summit in September, industry leaders came together to discuss some of the most pressing responsible gambling topics at the minute. During Responsible Gambling Week (RGWeek 2019), which runs until 13 November, SBC will look at some of the topics addressed during the forum, and what measures the …

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UK betting commits to new ‘five core’ safer gambling measures

Chief Executives from a number of UK betting companies have signed up to a new package of safer gambling commitments, which will place a focus on mitigating the associated risks of gambling.  The CEOs from Aspers, bet365, Caesars, Flutter Entertainment, Genting, GVC Holdings, Playtech, Rank Group, Sky Betting & Gaming and William Hill have all committed to the new set …

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GamCare & YGAM to offer free workshops for RGWeek

UK problem-gambling treatment and support charities GamCare and the Young Gamblers Education Trust – YGAM will offer free training and educational workshops, as a key directive of the IGRG’s third ‘Responsible Gambling Week’ (RGWeek7-13 November). Both organisations have developed comprehensive training programmes supporting all-levels of industry management and wider community stakeholders – ‘tailored to provide guidance on how to start conversations …

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NatWest launches GamCare ‘walk-in consultation’ pilot scheme

UK retail bank NatWest in collaboration with GamCare is set to trial a ‘ground-breaking’ pilot scheme offering counselling sessions to vulnerable/addicted customers inside its high-street branches. NatWest is set to launch the GamCare pilot scheme across 13 branches based in London, the South East and Midlands of England. The bank’s chosen outlets will allow any person to walk-in and book …

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