Tag Archives: DoTrust

Compliance specialist, The Department of Trust (DoTrust), has partnered with lotto betting and igaming operator, Lottoland. Through the agreement, the operator aims to improve compliance and enhance customer service with advanced automation in identifying vulnerable customers, with DoTrust selected following a thorough period of due diligence and evaluation. Michael Byrne, COO at DoTrust, said: “Lottoland is a much admired and significant player …

Rank Group Plc has expanded its principal supplier partnership with the Department of Trust (DoTrust) to cover all compliance and customer risk assessment duties of the LSE-listed gambling group. As announced this morning, Rank Interactive unit will integrate “DoTrust Complete”, the “first dedicated platform offering end-to-end frictionless and enhanced financial risk checks to support all stages of the player journey.” …

Ahead of ICE London last year, Charles Cohen Founder & CEO of DoTrust, warned stakeholders that affordability would creep up the industry’s political agenda as UK households faced the biggest economic pressures in 50 years. Having observed how 2022 dynamics played out, Cohen tells SBC that in volatile times, operators must help players with their budgeting to keep track of …

There’s a rumour going around that the UK government is poised to announce an affordability limit of £500, and that they will do it without waiting for a white paper or legislation. At London’s ICE 2022 Conference it was all anyone could talk about. But if it happened, would it really be the end for the industry as we know …

Charles Cohen CEO and Founder of player affordability solutions provider DoTrust tells SBC, that operators must be prepared to tackle the cost-of-living crisis, as UK households face the biggest economic pressures in over 50-years.   Gambling may indeed be recession resilient but the cost-of-living crisis in the UK will put pressure on punters’ wallets at a crucial time in the …

Industry leadership has been warned that UK gambling faces an ‘affordability crisis’ as the rising cost of living causes active customers to reduce their spending.   The warning has been delivered by new affordability solutions provider Department of Trust (DoTrust), which in March appointed YouGov to conduct a poll on gambling affordability in light of a drastically changing economic backdrop. Conducting …