Tag Archives: UKGC

Publishing its ‘Lockdown Report’, gambling harm prevention charity GamCare has expressed concerns that vulnerable gamblers are hindered in their ability to seek help due to privacy issues. GamCare’s report monitors how the COVID-19 pandemic has impacted people experiencing gambling harms and their adjustments in securing support and treatment. As the operator of the ‘National Gambling Helpline’ (funded by GambleAware), GamCare …

Betsson AB has significantly reduced its UK market presence after announcing that all active brands and licences will be transferred to its Rizk (Rizk.com) domain, effective immediately. The decision shows Betsson AB following through with its group-wide transformation directives. The operator has continued to reduce its UK exposure since 2018 – terminating the NetPlay TV subsidiary and closing down its …

Betfred has entered a UK High Court dispute over refusing a £1.7 million jackpot pay-out to a customer on the grounds that its casino game had suffered a ‘software malfunction’.  The lawsuit was filed by Andy Green from Lincolnshire who hit the jackpot in 2018, wagering on the Playtech-licensed ‘Frankie Dettori Magic Seven Blackjack’ game.  Betfred is reported to have …

The UK Gambling Commission (UKGC) has published a further ‘market update’ tracking how COVID-19 has impacted gambling behaviours and participation across the UK.  Since March, the Commission has gathered data from licensed betting operators (retail and online) representing 80% of the UK gambling’s regulated marketplace. The UKGC has maintained that its market updates reflect how ‘gambling behaviours evolve as the …

Let’s start with some context… It is more than six years now since the Gambling Commission flagged up concerns about the insulation of high-value “VIP customers” from the social responsibility obligations and practices applying elsewhere in gambling operators’ businesses. This was accompanied by a series of regulatory failings where operators had appeared reluctant to interact with commercially valuable customers on …

Czech gambling conglomerate SAZKA Group has officially confirmed that it has entered the UK Gambling Commission’s (UKGC) competition for the 4th licence to operate the National Lottery. Since the UKGC published its competition timetable at the start of the year, SAZKA has long been viewed as a ‘National Lottery suitor’ seeking to win the multi £ billion operating contract from …