Tag Archives: UKGC

UKGC provides full evidence disclosure on credit card ban

The UK Gambling Commission (UKGC) has published its full consultation and evidence disclosure on its decision to ban gambling credit card transactions from 14 April 2020.  A key 2020 judgement, The Commission stated that its review had been undertaken focusing on the objectives of its ‘Business Strategy 2018-2021’ – to protect the interests of consumers, raise all-round industry standards and …

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UKGC suspends unfit Nektan Plc’s B2C licences 

The UK Gambling Commission (UKGC) has suspended the remote B2C online gambling licences of mobile gaming group Nektan Plc.  The Commission informed that it has placed Nektan under a section 116 investigation, examining the ‘manner in which the operator carried its licensee practices’ and whether the company had breached its licence conditions and compliance duties. In its notice, the Commission …

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David Clifton, Licensing Expert: Gambling can’t hide from its spotlight

Since my last “Licensing Expert” article for SBC News, the stand-out issues in UK gambling regulatory terms have been (a) the circumstances giving rise to the UK Government’s 20 April announcement of an independent review into the collapse of Football Index and (b) the sudden unexpected departure of Neil McArthur from his position as Chief Executive of the Gambling Commission …

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AskGamblers dispute service to cover sports betting

Online gambling player community AskGamblers has expanded its customer mediation service to cover sports betting-related disputes.    The Catena Media owned property has operated its ‘AskGamblers casino complaint service’ (AGCCS) since 2009, returning more than $6m to customers in 2020 via settled disputes with operators. Players who seek to resolve a dispute with an AskGamblers accredited sportsbook will be paired …

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GambleAware: Government must clear gambling disorders social hurdles

GambleAware has published its response to the UK government’s call for evidence in its ongoing review of the 2005 Gambling Act. Trustees of the charity have urged DCMS to continue to maintain a concentrated focus on combatting and reducing the social impacts of problem gambling on UK society. Noting the impact on the public resources of healthcare, criminal justice, welfare …

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GamCare to expand specialised support for the Criminal Justice System

GamCare is ready to undertake a critical project in relation to improving problem gambling treatment support across the UK’s penal systems.  The Charity has secured two-years funding to scale up the delivery of its ‘Nationwide Programme’, in which it plans to expand treatment and the pathways to support, made available within the UK Criminal Justice System (CJS). GamCare has long …

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UKGC: Market fairness comes first in new corporate strategy 

consultation

The UK Gambling Commission (UKGC) has laid out the strategic objectives of its new ‘corporate strategy’ on how it will govern the licensed incumbents of the UK’s regulated gambling marketplace.  Launching a ‘new three-year strategy’, the Commission stated that its ‘regulated market objectives’ will prioritise: The prevention of gambling becoming a source of crime or social disorder Ensuring that all …

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Tim Miller: Fairness and affordability will lead UKGC’s new corporate strategy

Tim Miller, the Executive Director of the UK Gambling Commission (UKGC) leading research and policy development, has outlined the regulator’s principal objectives which will spearhead its new ‘Corporate Strategy’.    The first UKGC executive to speak following this month’s abrupt departure of chief executive Neil McArthur, Miller addressed industry executives and wider business stakeholders at the CMS Law Gambling Conference. The …

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UK online gambling trends normalise following holiday’s peak uptake

The UK Gambling Commission (UKGC) has published its latest ‘market statistics report‘, as it continues to monitor gambling trends under lockdown. The Commission has published its market statistics since the beginning of the COVID-19 pandemic, tracking the UK’s gambling activity from March 2020 onwards. Publishing January and February statistics, the UKGC cites a continued decline in online gambling participation as …

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UKGC fines Casumo £6m for historical customer care failings 

The UK Gambling Commission (UKGC) has taken regulatory action against Maltese igaming and sportsbook services operator Casumo, issuing fines totalling £6 million having uncovered a series of social responsibility and anti-money laundering failings.  Following an audit of Casumo activities between October 2019 and 8 January 2020, the Commission found that the operator had failed to put into effect policies and …

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