Tag Archives: UKGC

David Clifton, Licensing Expert: Has the die already been cast?

In last month’s “Licensing Expert” article for SBC News, I talked about a possible link between erosion of parliamentarians’ trust in the Gambling Commission and erosion of the Commission’s trust in the gambling sector. Since then, more recent events have served to underline even more the extent to which trust in both the regulator and the regulated has so regrettably …

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Lee Willows, YGAM: Education is central to gambling reform 

Lee Willows, Chief Executive of educational charity The Young Gamers and Gamblers Education Trust (YGAM), said that the education sector must be further engaged in the regulatory makeup of the gambling sector.  Willows made his statement reflecting on the significant events of last week, following three separate industry oversight reports being published by the Advisory Board for Safer Gambling (ABSG); …

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GVC restructures customer care teams in line with BGC code 

Pre-empting regulatory and compliance changes enforced on its UK online gambling operations, GVC Holdings has restructured its customer service teams. The FTSE100 gambling group stated that it will undertake changes to its VIP schemes and customer engagement protocols in-line with the recommendations set out by the Betting and Gaming Council’s (BGC) new code-of-conduct. Concluding a series of ‘industry working groups’, …

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DCMS renews Stephen Cohen tenure as a UKGC commissioner

Oliver Dowden, Secretary of State for Digital, Culture, Media and Sport (DCMS), has approved the re-election of Stephen Cohen as a Commissioner of the UK Gambling Commission (UKGC). This week, DCMS confirmed that Cohen’s tenure as UKGC commissioner would be extended for a further four years until November 2024.  Described as an expert in corporate finance, auditing and governance of …

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UKGC reviews VIP interaction with new consultation

The UK Gambling Commission (UKGC) has launched a consultation which will review the rules and procedures that are in place for licensed gambling operators when engaging with high-value customers (HVC) and VIP players.  In launching the review, the Commission said it recognised the exceptional commercial value that VIP customers hold for licensees and the ‘preferential service’ high-value customers receive from …

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RAiG members back radical overhaul of UK gambling’s affiliate landscape

Responsible Affiliates in Gambling (RAiG) has announced that its membership body supports ‘in principle the introduction of statutory licensing or registration regime’ for affiliates operating within the UK gambling market. Support for the introduction of an affiliate-centric licensing regime follows RAiG’s internal review of existing social responsibility and responsible gambling standards related to affiliate marketing practices. It said in a …

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Winning Post: Lords pull their weight on UK gambling

Regulus Partners reviews a further week of political manoeuvres, as the upper echelons of British society weigh in on the future governance and oversight of UK gambling… ______________ UK: Regulation – Mo money, mo problems (by The Notorious PSG) The row over who should administer industry contributions for gambling harm research, prevention and treatment services is arguably the most unnecessary …

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David Pope: HooYu – Betting needs to stay alert on temporary KYC actions

The four months of global lockdown has seen several regulators place temporary player restrictions across licensed gambling marketplaces.    Facing further regulatory scrutiny, David Pope Marketing Director of digital customer identification solutions provider HooYu tells SBC that betting would be foolish to think of new KYC demands as pandemic stopgap measures.  _____________________ SBC: Hi David, great to catch-up. Are you …

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Camelot secures six-month National Lottery operating extension

As reported by The Daily Telegraph, a six-month contract extension is set to be granted to National Lottery license holder Camelot Group as regulators look to temporarily suspend the tender for the rights to run the contest.  The official decision of Camelot’s license extension is now expected to be formally announced by the UKGC within the coming weeks according to …

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UKGC forms ‘lived experience’ advisory group on gambling harms

The UK Gambling Commission (UKGC) has established an interim ‘Experts by Experience’ (EbE) group formed by individuals who have suffered a from a wide range of gambling harms and addictions. The group will broaden the UKGC’s advice, recommendations and evidence with regards to policy-making on reducing gambling harms, raising safer gambling standards and understanding gambling’s impact on society. The creation …

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