Tag Archives: UKGC

Allwyn UK will be allowed to begin the transition process to become the new operating company of the National Lottery. Yesterday afternoon, parent company Allwyn Entertainment AG announced that Camelot Group had withdrawn its appeal of enabling rights granted by the UK Gambling Commission (UKGC) to Allwyn UK. The appeal formed part of Camelot UK and IGT Plc’s High Court …

DCMS has extended the tenures of John Baillie and Catharine Seddon as commissioners, providing policy guidance and regulatory oversight to the UK Gambling Commission (UKGC).  The tenures have been extended for the period covering 31 December 2022 until 10 April 2024.  Baillie and Seddon have served as UKGC advisors since 2016, having been appointed by former DCMS Secretary John Whittingdale, …

The UK Gambling Commission (UKGC) has revised the requirements of the Social Responsibility Code Provision on remote customer interactions.  The notification came this afternoon, alerting licensees of changes announced to its April update on new requirements of the Social Responsibility Code Provision “to ensure that remote operators do more to identify customers at risk of harm”. Operators were advised that …

Entain Plc has been summoned to pay the largest penalty in UK gambling history, totalling £17m, for regulatory failures connected to its online and retail business.  This morning the UK Gambling Commission (UKGC) notified that it had issued Entain subsidiary LC International, which operates 13 UK websites, a sanction totalling £14m. A further demand for £3m was issued to the …

Industry stakeholders have been reminded that they can submit proposals to be examined and presentations to be showcased at the GambleAware Annual Conference, scheduled for Wednesday, 7 December 2022.  Hosting its tenth annual conference, GambleAware has chosen the theme of “taking action to tackle gambling harms as a public health issue”. Central to the conference’s agenda, GambleAware seeks to put …

Year-on-year problem gambling rates have continued to decline, according to the latest data sets published by the UK Gambling Commission (UKGC) monitoring gambling prevalence.   The latest survey results covering the 12-month period up to June 2022 indicated that general problem gambling rates have further declined from 0.4% in 2021 to 0.2% in 2022. Results were gathered from the Commission’s quarterly …

The UK Gambling Commission (UKGC) has updated its guidance on how to handle customer complaints as part of its ongoing policy review of operating standards.  The new guidance on complaints was formed by undertaking a review of 34 complaints policies taken from a diverse range of sectors. The review prioritised the accessibility and the ease of use for customers to …

I suspect there are few people who have never faced the morning, thinking ‘last night I drank far too much’… Fortunately, a dawn conclusion of this nature does not usually call for a letter of apology to the Prime Minister. However – and I am ‘groping’ for the correct words here – recent incidents have proved that in certain circumstances …

The UK Gambling Commission (UKGC) has had its ‘enabling agreement’ reversed by the Court of Appeal – a decision that will severely impact the transfer of National Lottery duties and technical arrangements to Allwyn UK On 29 June, the High Court of England and Wales granted an enabling agreement to the Commission, which allowed the regulator to transfer National Lottery …

Regulus Partners reflects on the week that the UK Gambling Review reached its embarrassing slapstick stage, wearing down all industry stakeholders as an Autumn delay beckons the White Paper’s publishing. The farcical handling of the current stage of Britain’s Gambling Act Review was brought to a fitting conclusion last week as the minister responsible, Chris Philp MP, bowed out with …