Tag Archives: Mediateur

AskGamblers dispute service to cover sports betting

Online gambling player community AskGamblers has expanded its customer mediation service to cover sports betting-related disputes.    The Catena Media owned property has operated its ‘AskGamblers casino complaint service’ (AGCCS) since 2009, returning more than $6m to customers in 2020 via settled disputes with operators. Players who seek to resolve a dispute with an AskGamblers accredited sportsbook will be paired …

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French Mediateur report highlights bet cancellation disputes disorder

l’Autorité Nationale des Jeux (ANJ) has published the first report of ‘Mediateur des Jeux en Ligne’ (Mediateur) – French online gambling’s consumer disputes moderator service. The report forms part of ANJ’s new supervisory framework monitoring French gambling activities, whilst providing greater transparency of its market oversight. Established in September  2019, Mediateur provides an independent dispute moderating service between French online …

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