Tag Archives: COVID-19

MGA states zero tolerance approach to crisis marketing

The Malta Gaming Authority (MGA) has reminded all licensed incumbents of their duties in ensuring that ‘responsible commercial communications’ are thoroughly maintained during the ongoing global COVID-19 crisis. Writing to operators, the MGA demanded that that responsible communications and engagements are upheld with consumers who have been forced into lockdown or isolation by their national governments. It said: “We remind …

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Neil McArthur: ‘Best behaviour is paramount during this time of crisis’

Neil McArthur

Neil McArthur, Chief Executive of the UK Gambling Commission (UKGC), has written to betting leadership urging the industry to maintain the highest operating standards during ‘uncertain and unsettling times’. Updating stakeholders, McArthur explained that the UKGC’s executive team is carrying out an assessment of the industry-wide impact of the coronavirus, which will influence the Commission’s regulatory approach during 2020.   McArthur …

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Jake Pollard – Crisis can’t hide industry’s VIP deficiencies

COVID-19 disruptions dominate all global businesses agenda. Nevertheless, industry communications expert Jake Pollard details that betting leadership should expect higher scrutiny on VIP player engagements and interactions  during a time of global crisis.  _____________________ As the Coronavirus pandemic bulldozes into every facet of our lives, the £11.6m fine meted out to online sportsbook Betway by the Gambling Commission this month …

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Greyhound racing suspended following COVID-19 lockdown

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Greyhound racing has become the latest sport in the UK to be suspended due to the ongoing COVID-19 pandemic, with the decision coming into effect as of today. The suspension, confirmed by the Greyhound Board of Great Britain (GBGB), follows on from Boris Johnson’s package of new restrictions on travel and social engagements which will be reviewed in the next …

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GameScorekeeper launches age verification system

With the aim of minimising the risk of gambling on events with a majority of under-age participants, GameScorekeeper has created a new age verification system. Launching the system, GameScorekeeper highlighted a number of esports athletes that are under-18. The esports betting supplier emphasised that more betting operators need to comply with regulations concerning the age of professional gamers. Felix Klastrup, …

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BetWarrior pays out COVID-19 postponed events

BetWarrior has paid out all bets made on events postponed or cancelled by the COVID-19 crisis, allowing punters to regain their winnings even if the competition was to resume later in the year. The deal will only be available for customers who placed a wager before March 12 and ranges from every sporting vertical including the NBA, La Liga, the …

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UK Gambling not eligible for emergency business rates relief

In light of Chancellor Rishi Sunak’s package of new measures to support UK businesses during the COVID-19 pandemic, it has since been confirmed that betting shops and casinos will not qualify for relief in business rates. Backed by PM Boris Johnson, Sunak announced that the Treasury department had reserved £330 billion in business loans (equivalent to 15% of GDP) to …

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UKGC maintains National Lottery tender timetable

Amid fast-changing COVID-19 developments, the UK Gambling Commission (UKGC) has detailed that it will maintain its fourth National Lottery competition timeline. International and domestic suitors had detailed concerns that the National Lottery tender would be delayed or postponed by the Commission in view of UK  COVID-19 disruptions. Issuing a statement to SBC, the Gambling Commission said: “We are carefully monitoring …

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English football suspension extended until 30 April 

The FA has confirmed that English football has collectively agreed to extend the postponement for all-levels of the professional play until Thursday 30 April.  The postponement has been agreed upon by The FA, Premier League, EFL and Women’s professional game, with the directive accepted by the PFA and LMA. English football has undertaken this decision facing ‘unprecedented times’ as UK …

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UKGC invokes COVID-19 guidance for licence holders


In response to widespread concerns over the COVID-19 pandemic, the UK Gambling Commission (UKGC) has issued new guidance to its licensees. Following advice issued by Public Health England, the UKGC has invoked its ‘well-practised and comprehensive Business Continuity Plan’ which is hoped to minimise the effect of the pandemic on the Commission’s regulatory work and wider services. Outlined in its …

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