Brendan O’Kane, CEO of OtherLevels, a leading supplier of real-time multi-channel experience platforms, both for live sport and igaming, explores why Gen AI is a game-changer for operators and how they can harness its potential to elevate their customer engagement efforts. Generative AI isn’t just a buzzword; it’s a transformative force reshaping how businesses communicate with their audiences. It promises …
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Talk of the future possibilities that could be presented through the increasing adoption of artificial intelligence fall well wide of the mark, says Artur Ashyrov, GR8 Tech Deputy CEO & CTO. Instead the industry must wake up to the fact that the technology is a vital resource that can, and in certain instances is, already making a real impact in …
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The gaming industry is only speeding up the integration of artificial intelligence, and that counts for the suppliers of self-service igaming solutions as well. In a recent SBC Webinar, titled ‘Cracking the self-service code in igaming’, experts in the sector explored how the technology can enhance an operator’s customer services facility, responsible gaming tools and fraud prevention capabilities. Dani Milkova, …
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Online casino and sportsbook platform Casumo has partnered with AI data science firm Future Anthem. Through the collaboration, Casumo will go live with Future Anthem’s flagship product, Amplifier AI, which will allow for the delivery of personalised content recommendations for enhanced player experience. Ian Tibot, Chief Product Officer at Future Anthem, commented: “Casumo has long been at the forefront of …
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Igaming software solutions provider EvenBet Gaming has reinforced its fraud detection capabilities against AI-powered bots. As artificial intelligence and machine-learning technology advances, AI bots have become harder to identify, posing a growing financial and reputational threat to the global gaming industry. Therefore, EvenBet has introduced a rigorous anti-money laundering (AML) policy that it says can “pinpoint potential bots with up …
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After three years in development, sports analytics platform SSTrader has released its AI chatbot tool that can predict the outcome of football matches. The Super Sports Predictor uses machine learning algorithms to base its decision making on a wide pool of data, giving bettors a new way to wager by providing them with real-time predictions on outcomes such as match …
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Artificial intelligence, or AI, has become increasingly popular within the igaming industry as we all well know. But one such question that has often been floated around is ‘how can companies work alongside AI effectively to create a streamlined working environment?’ James King, CEO of Flows, believes that the answer lies in finding that meeting point between technology and the …
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Personalisation may well be one of the most-used words at igaming conferences this year, but delivering a tailored betting experience is much easier said than done. According to Jason Angelides, Co-Founder and President of Epoxy.ai, this is where artificial intelligence (AI) comes in. Ahead of next week’s SBC Summit Barcelona, Angelides urges igaming companies to turn their attention towards other …
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AI is dominating discussions about the future of technology in a whole host of sectors, but it is still unclear how it will, or even if it can, be regulated effectively. To find out more, SBC News spoke to leading igaming lawyer Ron Segev, Founding Partner of Segev LLP, about why AI has a huge role to play in the …
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Having good data is great, but according to LSports CEO Dotan Lazar, this is no longer enough if you’re looking to stand out from the crowd. Instead, he believes that innovation in player retention-focused products is the way forward. In a chat with SBC News, Lazar began by reflecting on the biggest milestones from 2023, including the development of new …
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