UKGC enforces new code on player age and ID

The UK Gambling Commission (UKGC) has issued an update reminding all industry stakeholders that new rules on online age and identity verification will be enforced from today (Tuesday 7 May 2019).

In its update, the UKGC states that it is enforcing new LCCP rules to ensure that online operators ‘verify customer age and identity details quickly and robustly’.

Stricter demands on online age and ID checks see the UKGC change a number of provisions of its ‘Social Responsibility Code’.

Last February the Commission published its ‘open consultation response, outlining details and explanations for its numerous changes, enforced to make ‘online gambling safer and fairer’.

Adding an ‘extra layer of protection’ against underage gambling, the Commission demands that licensed operators verify age before a customer can engage with services/products.

Player age verification will be required in order to process deposits, access free-to-play games or engage in any type of wager be it real money, free bet, or bonus.

The UKGC undertakes a number of LCCP changes, strengthening UK online gambling ID verification frameworks, which will require all licensed operators to verify ‘as a minimum’ the name, address and date of birth of a customer before allowing them to gamble.

Before depositing, UK operators must inform customers on the types of identity documents and further information that might be required, and the circumstances in which the information might be required.

As a further measure, the UKGC demands that moving forward licensed operators ensure that information on their customers’ identities remains up-to-date and accurate.

“All affected operators are expected to comply with the new LCCP,” it said. “This means that from Tuesday 7 May if an operator has not yet verified the name, address and date of birth of any customer, they will need to have completed verification before allowing that customer to gamble.

“Operators will, therefore, need to prevent any unverified customer from gambling until they have gone through the verification process” the UKGC details in its update.”

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