Luckbox aims for deeper customer insights with Solitics

Luckbox has chosen Solitics to serve as its lead customer engagement and business intelligence platform, as the esports betting group plans its next phase of corporate growth.

A specialist is real-time data aggregation, Solitics will arm Luckbox teams with in-depth and executable player behavioural insights, to provide Luckbox with the ability to personalize and automate customer engagements.

Utilising Solitics business intelligence tools, Luckbox will benefit from higher customer conversion, retention, and improved customer performance provided by a deeper personalised experience offered by Luckbox products, content and betting markets.

Luckbox CEO Thomas Rosander said: “Solitics has a great reputation in the igaming space. This partnership marks another important step in our ongoing efforts to enhance our platform, marketing tools and player experience.”

Luckbox partners with Solitics as the esports wagering firm prepares to undertake its next growth phase, expanding its esports wagering offering and market services, having secured new working capital following its 2020 TSXV IPO.

Solitics CEO and Founder, Tomer Baumel, said: “We are delighted to partner with Luckbox, as we help resolve a clear pain, delivering a cutting-edge solution to using distributed data in true real time. Using Solitics, Luckbox will gain clear visibility into every customer engagement and drive perpetual optimization”.

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