Player Protection

As the industry marks the beginning of Safer Gambling Week, Michael Dugher, CEO of the Betting and Gaming Council (BGC), has reaffirmed his belief that the betting sector is committed to promoting social responsibility ‘not for one week but all year around’. The event, which is now in its fourth year, is integral in kick starting the national conversation on …

Spelinspektionen, the Swedish regulator, has launched a new campaign to raise further awareness of its Spelpaus.se self-exclusion scheme. The new campaign, which will run until mid-January, will consist of 13 different messages and will predominantly be shown via banners across a range of online platforms.  Commenting on the campaign, Spelinspektionen’s Communications Manager Anders Sims said: “We are now following up …

The Young Gamers and Gamblers Education Trust (YGAM) has teamed up with the Metropolitan Police Service to train its Youth Engagement Team about how to identify and prevent gambling and gaming related harm among young people. The training initiative forms a part of the Police Service’s Youth Strategy, Engagement & Schools programme which focuses on establishing links between the police, …

GamCare has shown its support for the Money & Pensions Services (MaPS) annual ‘Talk Money Week’ (#TalkMoney) national campaign, which encouraged the general public to openly speak about their personal finances. Hosted from 9-13 November, the #TalkMoney campaign placed financial concerns related to problem gambling as a key topic, as the public finance body encouraged the public to seek open …

GambleAware has commissioned a new Gambling Support Service which will be rolled out by Citizens Advice Scotland. The new service will offer training for debt advisers and other frontline workers to understand, prevent and reduce gambling-related harm among its users. Staff will gain access to a range of new tools to identify and support people who may be experiencing harm …

Nigel Huddleston MP, Minister for Sport, Tourism and Heritage, and UK Gambling Commission Chief Executive, Neil McArthur, have committed to raising awareness of responsible gambling by backing this year’s Safer Gambling Week. Taking place from 19 -25 November, Safer Gambling Week 2020 is led by the Betting and Gaming Council (BGC), The Bingo Association (BA) and the British Amusement Catering …

GVC Holdings has strengthened its group customer care units by creating two new leadership roles to maintain direct oversight of customer responsibilities, safeguards and duties. Confirmed to SBC News, long-term Group AML Director Paul Buttigieg has been promoted to the new position of ‘Director of Player Protection’. GVC stated that Buttigieg would take on an ‘international remit’ to bolster leadership …