Player Protection

News on the industry’s social responsibility resources

Dutch government asks for public opinion on fixed online player deposits proposal

SBC News Dutch government asks for public opinion on fixed online player deposits proposal

A public consultation has been opened on the Dutch Ministry of Justice and Security’s draft proposal for online player deposit limits.  Translated from Dutch by SBC News, the draft rules propose a maximum monthly deposit limit of €150 for all players aged between 18 and 23, and €350 for everyone aged over 24 – with the option to increase those …

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DCMS confirms September application of £2/£5 stake limits on online slots

Paul Scully joins DCMS BGC

The UK government has confirmed that staking limits will be applied to online slot games from September as a guaranteed player protection measure following the Gambling Review, under its White Paper consultation. The decision was announced by Stuart Andrew MP, Under-Secretary of State at the Department for Culture, Media & Sport (DCMS), a judgment deemed as a “landmark moment for …

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UKGC to proceed with pilot test on customer affordability checks

Sarah Garnder: UKGC consultation conclusions due this summer

The UK Gambling Commission (UKGC) has announced that it will proceed with the next steps to implement affordability checks on remote gambling operators. The decision was announced this afternoon by Tim Miller, Executive Director of Policy Development for the Gambling Commission. Affordability checks were deemed a key protection needed to “identify and take action for customers who may be financially …

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Cyprus showcases brand new national self-exclusion scheme 

SBC News Cyprus showcases brand new national self-exclusion scheme 

Cyprus has announced that it is launching the National Self-Exclusion Platform (NSEP) as part of the country’s Safer Gambling Strategy 2022-2025. Spearheaded by the National Betting Authority (NBA), the scheme will deliver added protection for customers of the rapidly growing Cypriot gambling market.  The main safeguard is allowing players to opt in for self-exclusion so that they can control their …

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HWB appoints new members to complete equine welfare strategy

SBC News HWB appoints new members to complete equine welfare strategy

Three new members have been appointed to the Horse Welfare Board (HWB) to continue British horseracing’s commitment to the highest standards of animal welfare, safety, and aftercare. The HWB serves as the independent body on equine care and welfare standards reporting to the British Horseracing Authority (BHA). The board continues to prioritise the principal objectives of its “A Life Well …

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“A model that is as early, accurate & explainable as possible” – Entain’s consumer protection journey

SBC News “A model that is as early, accurate & explainable as possible” - Entain’s consumer protection journey

The rollout of Entain’s player protection journey over the past eight years has been a ‘bumpy journey’, according to the firm’s Director of Player Protection Systems and Analytics, Jez White, but the improvements have been ‘massive’. White made his observations whilst speaking at Navigating The Maze, a panel session during ICE London 2024 within the expo’s Consumer Protection Zone which …

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Health awareness at heart of Kindred and Dutch cyclists TDT campaign

SBC News Health awareness at heart of Kindred and Dutch cyclists TDT campaign

Kindred Group plc-owned brand Unibet has launched a new health awareness campaign across Belgium and the Netherlands in collaboration with the Dutch cycling team Tour de Tietema (TDT). The new project called ‘Follow Your Heart’ aims to boost the public’s knowledge about the potential heart issues that could arise within the cycling community.  Both entities have developed a specialised online …

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GamCare promotes Mark Weiss to Deputy CEO

SBC News GamCare promotes Mark Weiss to Deputy CEO

GamCare has promoted Mark Weiss to the position of Deputy CEO of the gambling harms treatment support and intervention charity. Updating stakeholders, GamCare informed that Weiss will take on the new role alongside his existing duties as GamCare’s Director of Communications and External Affairs. An expert in public health, Weiss joined GamCare in 2022, from the Royal College of Anaesthetists …

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GamCare seeks new structure for Safer Gambling Standard

SBC News GamCare seeks new structure for Safer Gambling Standard

The board of trustees of GamCare has announced that the Safer Gambling Standard will be revised to work under a new structure outside of the gambling treatment, support, and intervention charity. GamCare trustees detailed that the decision had been taken in December 2023, instructing the charity’s leadership team to undertake a strategic review of the Safer Gambling Standard, with recommendations …

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Kindred hails improved customer interventions in latest Journey to Zero update

SBC News Kindred hails improved customer interventions in latest Journey to Zero update

Kindred Group Plc cites that improved customer interventions have led to a ‘slight decrease’ in revenue share generated from harmful gambling, recorded during the close of 2023. The Stockholm-listed gambling group continues to report on responsible gambling metrics and customer interventions on a quarterly basis as part of its ‘Journey towards Zero’- a social responsibility initiative launched in February 2021.  …

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