Social Responsibility

UK Gambling commission and NHS Wales back improved problem-gambling services

The UK Gambling Commission (UKGC) has teamed up with a range of organisations across Wales with a view to provide and improve support to those who are susceptible to gambling-related harms. At the meeting in Cardiff,  30 representatives took part in a round table discussion, addressing the provision of treatment and prevention services, public health messaging, gambling venues and extending …

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Rank Group becomes first operator to trial Experian ‘affordability check’ tool

Global consumer comparisons and credit score data provider Experian has launched the industry’s first ‘affordability check’ tool, helping operators’ asses, identify and better understand customer risks, behaviours and affordability. In its product notes, Experian details that the affordability check tool becomes valid at the ‘most appropriate point for customers’, helping betting firms identify account changes or specific behaviours that may …

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GVC pledges to double research donation as part of new safer gambling campaign

FTSE100 gambling group GVC Holdings has pledged to double its donations towards research education and treatment of problem gambling as part of its new global responsible gambling campaign. The ‘Changing for the Bettor’ campaign will facilitate a new five year, $5 million partnership with problem gambling research unit – Division on Addiction, which will improve access to anonymised player data …

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Sportium lauded for its ‘Employee Innovation’ program

Seeking to deliver new products, propositions and directives to market, Ladbrokes and Grupo Cirsa Spanish betting joint venture Sportium has launched its “Sportium Employee Innovation Project” for 2019. The initiative has been backed by Barcelona-based business community Sant Cugat Empresarial, who have praised Sportium leadership for its forward-thinking directive and open employee policies. Closing 2018, Sportium held an open forum …

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GamStop responds to failures highlighted in BBC report

GamStop, a national online self-exclusion initiative, has responded to media reports that had revealed problem gamblers have been able to bypass exclusionary measures put in place to prevent gambling activity. Following the broadcast of the BBC ‘Five Live Investigates’ programme over the weekend, it was revealed that problem gamblers registered as part of the self-exclusion scheme were able to alter …

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Spelinspektionen warns Swedish players of red lines on self exclusion

Sweden’s new gambling regulatory authority Spelinspektionen has issued a stern warning to new online incumbents, stating that licences will be withdrawn if self-exclusion standards/policies are not met. The Swedish regulator, which revamped its operational set-up in 2018, has stated that it will simply not tolerate operators’ disregarding Spelpaus.se ( translation – ‘game-break’) provisions, made mandatory under Sweden’s new online gambling …

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GambleAware backs Self Exclusion amid political reprieve

MontBleu Casino Resort & Spa in South Lake Tahoe

Industry charity GambleAware has reaffirmed its support of the nationwide self-exclusion scheme GamStop amid reports that the scheme had been breached by problem gamblers. Entering 2019, the betting industry got off to a rocky start after BBC five live reports revealed that gamblers registered with the self-exclusion scheme were able to alter details provided at registration, allowing the continuation of …

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Sky Bet promotes ‘trusted hand’ Ben Wright to lead safer gambling agenda

The new executive team of Sky Betting & Gaming (Sky Bet) has moved to create a new in-house role focusing on developing safer gambling directives, procedures, schemes and communications. Sky Bet, the new online sportsbook property of Toronto TSX-listed The Stars Group Inc, has developed the senior management role of ‘Head of Safer Gambling’, which will be fronted by Ben …

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Government commits to opening further clinics to tackle problem gambling

UK Prime Minister Theresa May has announced plans to address compulsive gambling as part of a £20.5bn NHS shake-up. The proposed treatment centres will provide access to mental health services for the 500,000 adults and young people with gambling problems. There is currently only one clinic that specialises in treatment for compulsive gamblers in the UK, which is insufficient for …

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Fine Gael adamant on delivering Irish gambling overhaul in 2019

David Stanton, Ireland’s Minister of State for Equality & Integration, has outlined that 2019 will be the year of wholesale regulatory change for Irish gambling’s regulatory frameworks and governing structures, as Fine Gael is adamant on delivering its comprehensive new ‘Gambling Control Bill’. Speaking to the Irish Times last week, Stanton detailed Fine Gael MPs frustrations at not being able …

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