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‘A duty not a slogan’ – 1xBet launches responsible gambling division

Concept of responsibility
Credit: sommart sombutwanitkul / Shutterstock

International online betting company 1xBet is flexing its responsible gaming chops with the launch of a new business arm focused on the practice.

The Cyprus-based company’s 1xCare arm is a platform focused on player protection, responsible gambling, and harm prevention across the global industry.

Focal areas will be research, education, technology and player well-being, with 1xBet looking to consolidate these under a unified framework and collaborate partnerships.

1xBet hopes for 1xCare to become an international hub for responsible gambling excellence and best practice.

“Responsible gambling is not a slogan; it is a duty,” said Simon Westbury, 1xCare Chairperson. 

“1xCare was created to support a more informed, transparent, and sustainable gambling ecosystem — one where player protection and well-being are central.”

Simon Westbury, 1xCare Chair
Simon Westbury

Responsible gaming has become an increasingly important focus for 1xBet in recent years as the company embarks on a strategic pivot to focus on regulated markets.

This new focus on responsible gaming has included the creation of a series of reports, the International Player Safety Index, with research conducted by SBC Media.

The company’s new 1xCare division has four key pillars:

  • A Research Hub focused on supporting evidence-based studies on gambling behaviour, addiction risks, and emerging technologies.
  • EduCare, a platform for promoting responsible gambling education and awareness, and ethical standards across operators, sports and communities.
  • TechShield, focused on advancing responsible gaming technologies such as early risk detection tools.
  • A support and wellbeing division, which will look at how access to counselling, helplines and holistic support services can be improved through grants and partnerships.

Westbury asserts that 1xCare is a platform “built to contribute, not to complete”.

He continued: “We look forward to working alongside existing experts and organisations that share the goal of better protecting players and building greater trust in the industry.”