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What does a betting operator’s ideal customer engagement stack look like?

tech stack

What does an ideal customer engagement stack look like? A key question for operators across the betting and gaming industry that we put to Xtremepush Head of Sales for Sports Betting Victor Sevciuc, who gave the following detailed account. To start off, any stack you put together must solve specific industry challenges. That might sound obvious, but actually I’ve come …

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SBC Digital online events series launches with focus on regional markets

SBC Digital 2021 events series

SBC has announced the launch of SBC Digital, a series of online conferences and product showcases dedicated to several of the betting and gaming industry’s most attractive regional markets.  The series is the crucial third pillar of SBC’s services, sitting alongside the physical conferences and trade shows organised by SBC Events and the online news and print offerings of SBC …

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How Sebastian Jarosch is building a better future for Betsson Group Affiliates

Betsson affiliates

Reputation management, showing support to its affiliates and growing the team with new talent have topped the bill for Sebastian Jarosch in his first few months at Betsson Group Affiliates. It hasn’t been the easiest of starts for Jarosch, who joined the team as Head of Affiliates with the Covid pandemic in “full swing” and with affiliates partners facing new …

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The importance of dynamic bonuses based on real-time data

bonuses

Standard bonuses in the iGaming industry can be used effectively for quick short-term player engagement and retention, but not as a long-term strategy with the same bonuses for all players, writes Solitics CEO and Founder Tomer Baumel (pictured above). The importance of customer experience has never been more crucial, especially as the industry becomes increasingly crowded. Unfortunately, there are still …

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Gambling industry must take ‘holistic approach’ to 2005 Act review

SBC News Gambling industry must take ‘holistic approach’ to 2005 Act review

After the DCMS released its policy document, which aims to bring clarity to UK gambling about what the 2005 Gambling Act review will entail, industry experts began examining the terms of reference to assess how these areas may affect their respective operations. Speaking on the ‘Unpicking the Terms of the UK Gambling Act Review‘ webinar, hosted by SBC, Brigid Simmonds, …

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SBC Leaders announces association’s first members

SBC Leaders

SBC Leaders, the new association for the betting and gaming industry’s most influential operators, has announced its initial membership list.  The invitation-only group provides a forum for the leadership teams of its members to connect and share ideas, collaborate on major issues, and promote the industry as a positive sector for both employees and players. The international operators that comprise …

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