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White Paper sets out ‘best approach for fairness’ with Ombudsman proposal

ombudsman

Last week’s White Paper on UK gambling law reform contained numerous proposals for change, some of which were unexpected, others which were less surprising – such as the creation of an industry ombudsman. Establishment of a single body to handle customer complaints and redress was widely reported by several outlets, including the BBC, as a likely outcome of the review …

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Finance risk checks: Providing perspective on White Paper’s affordability solution

Finance risk checks: Providing perspective on White Paper’s affordability solution

For the past two years, affordability checks have cast a long shadow over the UK gambling industry, with many stakeholders uneasy about the potential impact such measures could have. With the publication of the Gambling Act review White Paper last week came clarity on a number of issues, including affordability with the introduction of ‘finance risk checks’ for online gambling. …

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A job well done? Mixed response to White Paper from UK RET sector

A job well done? Mixed response to White Paper from UK RET sector

A feeling of optimism, calls for more work to be done and a sense of relief – the reaction to the Gambling Act review White Paper from the UK’s research, education and treatment (RET) community has been eclectic to say the least. Issuing statements to the regulatory proposals, three of the UK’s most prominent RET organisations outlined viewpoints on what …

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White Paper: Entain, Flutter, Fitzdares and Health Lottery CEOs respond

White Paper: Entain, Flutter, Fitzdares and Health Lottery respond

The UK’s betting and gaming industry is processing and reacting to the outcomes of the Gambling Act review White Paper, having waited over two years for government judgement on the sector’s regulatory future. Issuing statements in the immediate aftermath of the publication, Entain and Flutter welcomed the White Paper as providing clarity for British betting to move forward. Meanwhile, in …

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Xtremepush: Beyond Acquisition (Pt2)… Moving towards relationship marketing in the US

SBC News Xtremepush: Beyond Acquisition (Pt2)… Moving towards relationship marketing in the US

In the second installment of his two-part blog, Xtremepush Senior Account Executive Brandon Asgeirsson continues his assessment of the rapidly growing US igaming market.  Use data to understand who you’re talking to As an operator, your players are your most important asset. So, you need to take the time to fully understand them. That means knowing their preferences and behaviors, …

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Dotan Lazar: LSports is setting the pace for in-play betting

SBC News Dotan Lazar: LSports is setting the pace for in-play betting

Dotan Lazar, CEO and Co-Founder at LSports, writes for SBC Americas about how in-play markets can be a “natural evolution” for sports betting before explaining how LSports’ data feeds and coverage can help sports betting operators ‘get in on the action’. The NBA playoffs began this week and will continue until a champion is crowned in June. During this time, …

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PandaScore: Wagering eyes close in on Valorant changes

SBC News PandaScore: Wagering eyes close in on Valorant changes

2021 saw esports audiences engage with Riot Games surprise hit of Valorant – a 5-vs-5 team shooter game. PandaScore’s Head of Sales, Oliver Niner, anticipates that new game and format changes will entice wagering on Valorant to help deepen esports betting markets. Big in 2023: Newly structured Valorant Riot Games’ FPS game, Valorant, burst onto the esports and betting scene …

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TMT Analysis: Verifying identities is easier than you think – William Hill learnt the hard way

SBC News TMT Analysis: Verifying identities is easier than you think – William Hill learnt the hard way

Fergal Parkinson, Director of TMT Analysis, asks whether gambling companies should be doing more to verify players’ identities, drawing upon the recent example of William Hill. British gambling giant William Hill has recently been hit with a record-breaking £19.2m penalty by the UK Gambling Commission. It could have been even worse – the regulator reportedly considered suspending the organisation’s licence.  …

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David Clifton: Licensing Expert – William Hill tells a story of a predictable outcome

SBC News David Clifton: Licensing Expert - William Hill tells a story of a predictable outcome

The record + £19m fine imposed on William Hill reveals why UK gambling Plcs have found it hard to accommodate new rules on Social Responsibility and Customer Interaction… A reality previously foretold by David Clifton.      The regulatory settlements pursuant to which William Hill are obliged to pay a record total of £19.2 million for social responsibility and anti-money …

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Winning Post: Brazil to copy the UK… but not in a good way

SBC News Winning Post: Brazil to copy the UK... but not in a good way

The industry sees progress on Brazil launching its long-awaited sports betting regime in 2022. Yet observing policy developments, Regulus Partners warns that lawmakers will regret adopting a  UK model to tax operators of a new marketplace. The Brazilian government has announced that it will ‘follow the UK model’ of online betting tax, applying a 15% GGR duty, explicitly to ensure …

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