Lloyds Banking Group has announced a partnership with Gamban, providing customers of Lloyds, Bank of Scotland and Halifax with access to its gambling blocking program.
The software, designed to offer protection across iOS, Android, Windows and MacOS devices from thousands of gambling sites and applications, will remain in use after a successful initial integration towards the end of January this year.
Jack Symons, founder of Gamban, stated: “It’s very positive to see forward-thinking banking institutions such as Lloyds Banking Group rise to the challenge of protecting vulnerable customers from gambling addiction through barriers such as spend control and collaboration with market-leading gambling-blocking technology, Gamban.”
The collaboration further pushes Lloyds’ new safer gambling identity following the firm’s ‘Gambling Transaction Freezes’ add-on, providing an additional layer of protection on the company’s mobile banking app from potential gambling harm
Gamban’s system, expected to be used for punters who suffer from gambling problems, blocks betting sites on a variety of platforms such as Facebook and the internet, whilst also offering on-demand live technical support.
Elyn Corfield, managing director of consumer finance at Lloyds Banking Group, concluded: “We know that gambling related harm can have serious and long term impacts on our customers and we are committed to making sure they can easily access a wide range of support.
“In addition to our card controls that allow the freezing of gambling transactions we are delighted to have developed a pilot with Gamban offering our customers three months free access to their software, providing another level of protection.”
The banking group stresses that it has been working closely with experts in the field of gambling support to ensure that customers have easy access to a wide range of help and support options.