Tag Archives: UKGC

UKGC seeks guidance on customer interactions

Sarah Garnder: UKGC consultation conclusions due this summer

The UK Gambling Commission (UKGC) has launched a further consultation seeking guidance on ‘how online gambling companies interact with their customers’.  The Commission aims to gather wide-ranging insights and opinions from businesses, employees and their customers on ‘what protections should be offered by online gambling operators to prevent harms to their customers’. UK online gambling laws require licensed operators to …

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GambleAware: ‘Inequality is a social barrier to treatment’

SBC News GambleAware: ‘Inequality is a social barrier to treatment’

Hosting its eighth ‘Annual Conference’ online, GambleAware welcomed its broadest set of stakeholders as it continues to work within public policy, national health, education, criminal justice and the gambling sector to collaborate on the ‘treatment of gambling harms’.  Opening the conference’s schedule, GambleAware Chair Kate Lampard (CBE) acknowledged that – similar to many charitable and public organisations – 2020 had …

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White Hat Gaming strengthens social responsibility standards following UKGC investigation

White Hat Gaming strengthens social responsibility standards following UKGC investigation

The UK Gambling Commission (UKGC) has ordered White Hat Gaming to pay a £1.3 million regulatory settlement after an investigation identified ‘inadequate anti-money laundering and social responsibility procedures’. The operator’s payment has been made ‘in lieu of a financial penalty’ and will be directed towards delivering the National Strategy to Reduce Gambling Harms. In a statement, the UKGC stated that …

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Shirt sponsorship ban most likely outcome of 2021 Gambling Review  

SBC News Shirt sponsorship ban most likely outcome of 2021 Gambling Review  

The Daily Telegraph has reported this morning that PM Boris Johnson will likely support a ban on gambling industry shirt sponsorships across football.  Citing sources ‘close to Downing Street’, the Telegraph stated that Johnson’s senior cabinet are determined to press ahead with drastic reforms to the UK gambling sector. A ban on shirt sponsorships by gambling brands has been pitched …

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GambleAware pushes for flexibility on deposit limits following BIT study

SBC News GambleAware pushes for flexibility on deposit limits following BIT study

GambleAware has backed new findings published by the Behavioural Insights Team (BIT), urging for more operators to provide customers flexibility in setting their own deposit limits.  A BIT study, conducted on 1,700 bet365 customers, analysed whether behavioural tweaks on sign-up would impact customers’ playing habits, with a view to provide effective information on reducing player risks.  The trial set out …

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Money and rights section added to UKGC website

Sarah Garnder: UKGC consultation conclusions due this summer

The UK Gambling Commission (UKGC) has launched a new dedicated section on its website, informing the general public about understanding their rights and protections when participating in gambling. A new ‘Money and Rights’ section has been added to the GamblingCommission.gov.uk website hosted under the ‘Public and Players’ information category. The section offers detailed information on opening accounts, ID verification and …

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SAZKA appoints Justin King as National Lottery bid advisor

SBC News SAZKA appoints Justin King as National Lottery bid advisor

Justin King (CBE) has become the latest British business figurehead to join SAZKA Group’s bid to ‘refresh and revitalise’ the National Lottery.  The former Group CEO of Sainsbury’s Plc (2004-2015) will sit on the SAZKA ‘advisory board’ to provide counsel to Sir Keith Mills’ ‘bid team’, which is competing to win the government’s Fourth National Lottery Competition. King will play …

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Neil McArthur: UKGC holds ‘zero tolerance’ on lockdown misconduct

Neil McArthur

Neil McArthur, Chief Executive of the UK Gambling Commission (UKGC), has reminded licensed operators of their responsibilities and duties in protecting customers as the UK’s regional governments enforce tougher lockdown measures during the winter period.  Writing to betting leadership, McArthur warned operators that “no one should be in any doubt about how closely we are monitoring issues or our willingness to …

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GambleAware launches targeting phase of ‘Start to Regain Control’

GambleAware launches targeting phase of 'Start to Regain Control'

Kicking off a new year, GambleAware will launch the ‘next phase’ of its marketing strategy to promote the National Gambling Treatment Service. The gambling harm prevention charity will promote its  ‘Start to Regain Control’ campaign during the first half of 2021, with the aim of raising awareness of the National Gambling Treatment Service among vulnerable audiences within the UK’s most ‘at-risk …

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Michael Dugher: ‘Gambling review needs to be led by facts not fiction’

BGC pledges to maintain safer gambling momentum. Michael Dugher.

Writing in Commons news source Politicshome.com, Michael Dugher – Chief Executive of the Betting and Gaming Council (BGC) – has warned MPs that there is ‘too much fiction swirled around the debate of gambling’.  As the review of the 2005 Gambling Act goes through its ‘call-for-evidence’ phase, Dugher and the BGC have welcomed the government’s ‘determination to drive big changes’ …

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