Tag Archives: Paul Hope

UKGC outlines changes to LCCP following open consultation

The UK Gambling Commission (UKGC) has outlined a number of new licence conditions and codes of practice (LCCP) following an open consultation with the wider industry.  The new LCCPs will look at ‘raising standards for alternative dispute resolution (ADR), strengthening requirements on how licensees identify and interact with customers who may be at risk of or experiencing gambling harms, and …

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UKGC launches industry-wide credit card consultation

The UK Gambling Commission (UKGC) has confirmed that a ’12-week consultation process’ will commence in mid-August, which could result in the banning of credit card used for wagering purposes.  The confirmation of the consultation follows on from a call for evidence which the UKGC launched back in February of this year, in which the Commission sought to gain insight from both …

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32Red nets Leeds United centenary sponsorship

Championship football club Leeds United has confirmed that it has secured a two-year extension with Kindred Group Plc promoting the firms 32Red brand. Online bookmaker 32Red will serve as Leeds United official shirt sponsor for the Yorkshire club’s upcoming centenary season. The agreement sees 32Red continue its existing relationship Leeds United, first established in 2016. Leeds United Executive Director Paul …

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UKGC calls for advice on customer interactions, ADR & gambling blockers

Wooden Blocks with the text Advice. Wooden ABC

Calling on all industry operators and stakeholders to participate in its latest consultation, the UK Gambling Commission (UKGC) has sought advice, information and knowledge on the following three disciplines: Safeguarding customer interactions – The Commission seeks to asses how gambling businesses identify and interact to help customers who may be at risk of or experiencing harms associated with gambling. Developing …

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Jumpman Gaming and Progress Play fall foul of the CMA

Copyright: gioiak2 / 123RF Stock Photo

Jumpman Gaming and Progress Play have agreed to remove terms and conditions prohibiting players from obtained their money in one go, after an investigation by the the Competition and Markets Authority (CMA). The CMA has been working UK regulator the Gambling Commission, to improve terms and conditions for players online and to help ensure firms do not break consumer protection …

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Remote Gambling Association ‘GAMSTOP’ named as new brand for UK National Online Self-Exclusion Scheme

Industry body the Remote Gambling Association (RGA) has today announced that it has named its national online self-exclusion scheme as ‘GAMSTOP’. The GAMSTOP scheme has been developed to meet the aims of the Gambling Commission’s Licence Conditions and Codes of Practice. The 2014 Gambling Act requires all remote gambling operators to have a player self-exclusion service as part of their UK …

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UKGC gets tough on Advertising standards fining BGO £300,000 for misleading affiliate promotions

Updating the market, the UK Gambling Commission (UKGC) has warned industry stakeholders that its body will not tolerate advertising falling ‘foul of social responsibility rules or deceiving consumers’. Stating its intent to improve industry advertising and promotional standards, the UKGC has imposed a £300,000 penalty on igaming operator BGO Entertainment Ltd (BGO) for misleading advertising on its own portal and …

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RGA appoints KPMG to support self-exclusion scheme

The Remote Gambling Association (RGA) has announced that it has retained the services of KPMG to undertake a scoping study which will shape the development of the National Online Self-Exclusion Scheme (NOSES), and to advise the RGA during its implementation process. The aim of NOSES, which should be in place by the end of 2017, is to provide consumers with …

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End of Year Report – How Britons gambled in 2015

The Gambling Commission has published its latest report which sheds some light on gambling behaviour in Britain in the past year. Vitally, and for the very first time, this research includes extensive information about how people gamble in terms of which devices they use, where they gamble and how many accounts they use for it. Paul Hope, Gambling Commission Programme Director, …

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