Tag Archives: Neil McArthur

UKGC seeks guidance on customer interactions

consultation

The UK Gambling Commission (UKGC) has launched a further consultation seeking guidance on ‘how online gambling companies interact with their customers’.  The Commission aims to gather wide-ranging insights and opinions from businesses, employees and their customers on ‘what protections should be offered by online gambling operators to prevent harms to their customers’. UK online gambling laws require licensed operators to …

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UKGC confirms there is ‘no evidence of a sustained increase in gambling activity’

The UK Gambling Commission (UKGC) has published data delving into the potential impact thatCOVID-19 lockdowns have had on gambling activity. Data from the report has demonstrated that ‘there has not been a significant or sustained increase in gambling activity since the COVID-19 pandemic began’. Breaking down the statistics in a nationally representative sample of over 3,000 adults, six in 10 …

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BGC highlights industry’s safety record in ‘A Safer Bet’ animation

The Betting and Gaming Council (BGC) has launched a new animation, ‘A Safer Bet,’ in which the gambling industry standards body highlights the UK industry’s safety record and economic contribution. In the video, the BGC argues that the UK’s gambling market is one of the safest in the world, and warns against overregulation by the government. In particular, the BGC …

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Gambling Commission criticises black market claims

The UK Gambling Commission (UKGC) has criticised claims from some betting operators of a thriving UK gambling black market, ahead of the upcoming review of the 2005 Gambling Act. According to a report earlier this month by data and analytics firm PwC, nearly 9 to10% of all gambling related searches online were for black market sites, and unregulated operators accounted …

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David Clifton, Licensing Expert: 10 forecasts and a hope for 2021

2021

12 months ago, 2019 ended with a promise within the Queen’s Speech from the then newly elected Conservative Party government to “carry out a Review of the Gambling Act”. Now, 2020 is ending with that promise being fulfilled. On 8 December 2020, the Gambling Act Review was launched, with a Call for Evidence that runs until midnight on 31 March …

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GamCare, GamBan and Gamstop team up for TalkBanStop launch

Three responsible gaming awareness organisations – GamCare, GamBan and Gamstop – have joined together to launch a 12 month pilot, starting today. The pilot, known as TalkBanStop, will offer free tools to support problem gamblers in managing their betting behaviours, with the aim of helping those struggling over the Christmas period. Support will be provided via trained advisors available on …

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BGC: Safer gambling values are important ‘all year round’

BGC: Safer gambling values are important ‘all year round’

As the industry marks the beginning of Safer Gambling Week, Michael Dugher, CEO of the Betting and Gaming Council (BGC), has reaffirmed his belief that the betting sector is committed to promoting social responsibility ‘not for one week but all year around’. The event, which is now in its fourth year, is integral in kick starting the national conversation on …

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Neil McArthur: Gambling Act reform will hold no grace period for inbound changes

Neil McArthur

Neil McArthur, Chief Executive of the UK Gambling Commission (UKGC), has stated that the government and its regulatory agencies will take every opportunity available ‘to make Great Britain the world leader for safer gambling’. Opening the ‘Raising Standards’ conference at London’s Southbank Centre on the eve of the industry’s ‘Safer Gambling Week’, McArthur addressed the relationship between licensees and the …

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David Clifton, Licensing Expert: Affordability takes centre stage

In the Gambling Commission’s March 2018 Online Gambling Review, published very shortly after Neil McArthur took over as its Chief Executive, the view was expressed that “overall, progress by the online industry to minimise harm has been significantly slower than we expected and required”. That set in motion a chain of events that has reached its zenith in the last …

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Neil McArthur: Operators must ensure highest standards during new lockdown

Neil McArthur

Neil McArthur, Chief Executive of the UK Gambling Commission (UKGC), has reiterated the government’s stance that licensed operators must ensure the highest operating standards and customer protections during the ongoing November lockdown.  McArthur issued a personal statement to betting leadership as the UK entered its second national lockdown last week, underlining that the highest expectations had been placed on online …

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