Tag Archives: National Gambling Helpline

GamCare raises frontline concerns on cost of living crisis 

GamCare, the operator of the National Gambling Helpline, has become the latest treatment and support stakeholder to raise concerns on the UK’s cost of living crisis.  The charity outlined concerns that day-to-day financial pressures are changing consumer motivations to make money as a means to make ends meet, increasing the risk of gambling participation. Alerting wider stakeholders, GamCare published the …

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Zoë Osmond: Open letter on GambleAware RET duties

GambleAware Chief Executive Zoë Osmond has responded to an SBC article on the ongoing RET Levy debate. Osmond explains the grant-making charity’s duties in support of frontline organisations delivering a nationwide system of treatment services for those at risk of gambling harm… ___________ I write in reference to Jordan Lea’s comments made on SBC’s featured article of The RET levy …

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GamCare backs self-exclusion scheme for high-risk trading

GamCare has cited growing concerns of UK consumers trading high-risk cryptocurrencies and stocks following feedback from the National Gambling Helpline that registered callers who share similar experiences of falling into financial despair and deteriorating mental health. One caller cited by GamCare stated: “I was looking at the trading apps nearly 16 hours a day. I kept putting my money in …

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GamCare warns of ‘imminent need’ to address gambling harm among under-18s

GamCare has argued there is an ‘imminent need’ to discuss gambling-related harm among young people, with more than 7 in 10 (71.5%) calls to the National Gambling Helpline from under-18s being from those directly experiencing an issue with gambling. These calls came from young people struggling with a gambling-related issue personally, as opposed to 20% expressing concern about a friend …

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GamCare’s lived experience feedback highlights problem gambling’s ‘support gap’

GamCare, the charity operating the National Gambling Helpline, has stated that research and feedback from ‘lived experience’ must lead UK gambling’s much-needed reforms.  The charity has published the findings from a survey conducted on 343 of its ‘service users’ for the government’s ongoing review of the 2005 Gambling Act.  The survey focused on its users’ experience with licensed operators and …

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55,000 women register to self-exclude via GAMSTOP

GAMSTOP, the UK-based independent self-exclusion provider, has announced that more than 55,000 women have registered to self-exclude from all gambling sites. According to fellow responsible gambling operator GamCare, the number of women experiencing gambling problems is increasing at double the rate of men, but only 1% contact the National Gambling Helpline for assistance. Passing the 50,000 bench mark in registrations …

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GamCare highlights privacy and boredom concerns as UK heads towards a winter lockdown

Publishing its ‘Lockdown Report’, gambling harm prevention charity GamCare has expressed concerns that vulnerable gamblers are hindered in their ability to seek help due to privacy issues. GamCare’s report monitors how the COVID-19 pandemic has impacted people experiencing gambling harms and their adjustments in securing support and treatment. As the operator of the ‘National Gambling Helpline’ (funded by GambleAware), GamCare …

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GamCare calls for wider recognition of gambling-related financial harms

GamCare has urged its treatment support and wider stakeholders to raise further awareness of ‘gambling-related financial harm’ (GRFH) as the UK enters its autumn months as COVID-19 restrictions are enforced across the country. Year-on-year, GamCare reports that around 70% of callers to its National Gambling Helpline will reference a level of gambling debt or financial hardship caused by gambling. GRFH has …

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GamCare backs #readytotalk campaign

Supporting those most vulnerable to problem gambling during the ongoing lockdown, a number of helplines – including GamCare – have launched the #readytotalk campaign. The campaign aims to raise awareness of problem gambling support services at a time when people are most vulnerable, encouraging individuals to reach out and speak about their issues confidentially. Anna Hemmings, Chief Executive of GamCare, …

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GambleAware appoints NHS exec Peter Holt as new CFO

The governance of GambleAware has confirmed the appointment of Peter Holt as Chief Financial Officer (CFO) of the UK charity. An expert in the financial planning of public sector organisations, Holt was recently the finance director of NHS Health Education England (HEE) for London & the South East, responsible for a  £1.2 billion budget. During his HEE tenure, Holt oversaw the …

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