Operating a gambling company is no easy feat, especially when you’re relying on a third-party provider to adapt their products to suit your needs. For some gambling operators, a truly personalised approach is needed. This is where GR8 Tech’s new solutions, iGaming Upgrade and iGaming Launch, come into play. Launched at the end of May, these two solutions have been …
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Bayes Esports: predicting the unpredictable with Predex
Last month, Bayes Esports strengthened its portfolio significantly with the launch of Predex, its new predictions data exchange. Predex, which will be integrated into the BEDEX platform, will use highly accurate probabilities’ for a range of esports events to provide sportsbooks with a range of predictions. Dr.-Ing Notger Heinz (pictured, right), Principal Data Scientist at Bayes Esports, sheds some light …
Read More »GR8 Tech: we’re the platform for the operators of tomorrow
Only a few weeks on from its transformation into a B2B platform provider, GR8 Tech already has big plans to establish itself as a leading force within the betting and gaming industry. In its new iteration, the company will ultimately draw upon its three decades of experience in the B2C sector to create a platform that is flexible and customisable …
Read More »BtoBet’s Dima Reiderman: Pariplay integration offers sportsbook at the flip of a switch
Working closely with operators gives BtoBet the necessary ‘ears to the ground’ when it comes to player trends and demands, and ultimately enables the platform provider to develop its offering to the highest possible standard. That was a key message from Dima Reiderman, Chief Operations Officer at BtoBet. Speaking to SBC at the recent ICE London, Reiderman began the interview …
Read More »Pieter Hall: How Delasport is keeping checks on the customer service pulse
Sound transfer of knowledge, an effective CRM solution and a streamlined team are three elements which Pieter Hall – Head of Customer Support at Delasport – highlighted as being key to ‘raising the bar’ for customer service and monitoring the pulse of B2B customers. Speaking to SBC, Hall reflected on his journey through the gambling industry, explaining how Delasport has …
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