Tag Archives: gamcare

Neil McArthur: Finance industry has a key role to play in player protection

SBC News Neil McArthur: Finance industry has a key role to play in player protection

Neil McArthur, the chief executive of the UK Gambling Commission (UKGC), has urged the UK finance industry to join a ‘multi-sector collaborative approach’ to tackle gambling-related harms, stating that ‘there is always more that can be done’ to protect vulnerable customers. Building on the previous efforts to ban gambling with credit cards, the UKGC CEO addressed the ‘important role’ that …

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GamCare calls for wider recognition of gambling-related financial harms

SBC News GamCare calls for wider recognition of gambling-related financial harms

GamCare has urged its treatment support and wider stakeholders to raise further awareness of ‘gambling-related financial harm’ (GRFH) as the UK enters its autumn months as COVID-19 restrictions are enforced across the country. Year-on-year, GamCare reports that around 70% of callers to its National Gambling Helpline will reference a level of gambling debt or financial hardship caused by gambling. GRFH has …

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GamCare teams up with financial services to launch safer gambling toolkit

SBC News GamCare teams up with financial services to launch safer gambling toolkit

GamCare has launched a new toolkit for financial institutions, gambling businesses and debt advice agencies across the UK to offer further support for customers experiencing gambling-related harms. Available for free on the GamCare website, the toolkit will feature tailored materials on banking, debt advice and gambling treatment sectors, as well as gambling businesses. Anna Hemmings, CEO at GamCare, commented: “People …

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GamCare targets business awareness for Safer Gambling Week 

SBC News GamCare targets business awareness for Safer Gambling Week 

GamCare has announced that it will offer UK businesses access to free online training and briefing sessions during Safer Gambling Week 2020, which is scheduled for 19-25 November. The charity opens its online training modules to businesses supporting Safer Gambling Week’s objective of ‘stimulating open conversations about safer gambling’. GamCare states that it seeks to break down social barriers in …

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GamCare publishes parental guidance on Gaming Safety

SBC News GamCare publishes parental guidance on Gaming Safety

GamCare has published new guidance on ‘Gaming Safety’ in response to parental concerns over the ‘blurring lines between gaming and gambling’ within digital environments.  The charity has provided its recommendation to parents, having consulted research undertaken by the Universities of Newcastle and Loughborough, with regards to changing gaming experiences ‘specifically around the purchase of loot box incentives’. GamCare acknowledged that …

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GamCare launches dedicated chatroom for women affected by gambling harms

SBC News GamCare launches dedicated chatroom for women affected by gambling harms

Expanding its problem-gambling support resources, GamCare has announced that it will launch a dedicated online chat room session for women who are affected by gambling-related harms on Saturday 12 September (19:00-20:00 hrs).  The chatroom, which will be open to ‘those who identify as female’, forms part of GamCare’s ‘daily support sessions’ – a resource made available via the charity’s website …

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UKGC launches public awareness campaign on gambling controls, rights and safeguards

SBC News UKGC launches public awareness campaign on gambling controls, rights and safeguards

The UK Gambling Commission (UKGC) has launched its latest public campaign promoting ‘9 ways to keep yourself safe when gambling’. The campaign focuses on raising public awareness of safer gambling control tools, facilities and support groups such as GambleAware and GamCare. In addition, the UKGC seeks to provide better all-round guidance on how consumers can monitor their activity with licensed …

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GambleAware forms ‘Lived Experience Group’ supporting treatment research

SBC News GambleAware forms 'Lived Experience Group' supporting treatment research

Supporting the UK’s National Gambling Treatment Service, GambleAware will form a ‘lived experience group’ to represent those affected by gambling-related harms and addiction. The group will provide real-life experiences on gambling-related risks, triggers, disorders and stigmas helping further develop the research of treatment support initiatives. GambleAware will form a core advisory group which will require participants to be abstinent from …

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GambleAware data finds stigma to be key barrier to treatment for women

SBC News GambleAware data finds stigma to be key barrier to treatment for women

New research from GambleAware has highlighted that perceived stigma can be a barrier to accessing treatment for female gamblers. The research, which was commissioned by GambleAware and completed by YouGov, aims to develop a deeper understanding around the experiences of women and gambling. The study found that 39% of women ‘who would not want treatment, advice or support to help …

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