Tag Archives: Bold360

Neel Davda, Bold360: Delivering the “best of bots” to boost human support

Bold360

Bold360 delivers an artificial intelligence (AI) based digital engagement solution designed to marry the “best of bots” with a company’s existing human support agents.  We spoke to Bold360’s Head of Gaming Accounts Neel Davda about bringing “fast time to value” for customer service, how a propensity for messaging amongst the younger generation is a help to the gaming operators adopting …

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