Tag Archives: BetKnowMore

Betknowmore and Everett Sky to fill safer gambling HR gaps

Betknowmore and Everet Sky to fill safer gambling HR gaps

Betknowmore has signed an agreement with outsourcing business Everett Sky focused around human resources and recruitment in the safer gambling sphere.  The partnership will leverage Betknowmore’s training and signposting to promote Everett Sky’s safer gambling service. The solution supports operators with development of 24/7, multi-jurisdictional safer gambling, compliance, and customer service analyst teams. Everett provides its services through a multi-language …

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Betknowmore joins GambleAware’s ‘regional-first’ National Support Network

Betknowmore joins GambleAware’s ‘regional-first’ National Support Network

GambleAware has welcomed fellow problem gambling treatment charity Betknowmore as the newest member of its relaunched National Gambling Support Network (NGSN). The NGSN is a relaunch of the National Gambling Treatment Service (NGTS), adopting a ‘regional-first’ approach with a goal to improve referral routes for people experiencing gambling-related harm. A need to meet ‘growing and changing’ treatment demand across the …

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Howard League raises alarm on Gambling Harms within Prison culture 

SBC News Howard League raises alarm on Gambling Harms within Prison culture 

UK penal reform organisation The Howard League has pointed its stakeholders to concerns raised by a study researching the “damaging impact of gambling in prison culture and safety”.  A recent study conducted by the Commission on Crime and Gambling Related Harms has highlighted a problematic culture of gambling in prison and its negative outcomes on inmates.  The research, undertaken since …

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Player protection and responsible gambling at the core of the SBC Summit Barcelona agenda

SBC News Player protection and responsible gambling at the core of the SBC Summit Barcelona agenda

Hundreds of player safety professionals will gather at the SBC Summit Barcelona to share their gambling harm prevention strategies and help improve the industry’s understanding of the complex subject of responsible gambling. Companies like Mindway, DealMeOut, YGAM, Betknowmore, FEJAR, Gordon Moody, GamCare, Gamban, and Epic Risk Management will be exhibiting in the dedicated ‘Player Protection’ area to share their experience …

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BGC lauds industry for ‘driving higher standards’ with new safer gaming code

SBC News BGC lauds industry for ‘driving higher standards’ with new safer gaming code

The UK’s three gaming sector trade associations have announced a new ‘Safer Game Design Code’ for land-based gaming machines.  Members of the Betting and Gaming Council (BGC), amusements representative Bacta and the Bingo Association have collaborated during the COVID-19 pandemic to design the code that will address risks in game design features. The cross sector initiative will ensure machines no …

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YGAM secures leaders pledge to participate in Safer Gambling Training

SBC News YGAM secures leaders pledge to participate in Safer Gambling Training

Industry CEOs and Directors have pledged to participate in the Safer Gambling Training modules designed by education experts YGAM and Betknowmore.  The pledge by industry leadership has been undertaken to highlight the importance of staff training and development as an industry discipline during Safer Gambling Week (1-7 November). Leaders will complete five online modules during the week covering important topics …

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Safer Gambling Training: UK can set a new global standard for player protection

SBC News Safer Gambling Training: UK can set a new global standard for player protection

Frankie Graham, Chief Executive of BetKnowMore, says that by embedding education and staff training within their organisations, UK gambling can benefit from a sustainable marketplace as consumers place the highest value on trust and transparency…    Over the past couple of years, the UK gambling sector has begun to prioritise Safer Gambling. Driven by heightened awareness and acknowledgement that gambling …

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Using lived experience to shape Safer Gambling Training

lived experience

Safer Gambling Training (a programme created by charities YGAM and Betknowmore UK) kick starts its series of features for SBC examining the critical discipline of improving education for all industry stakeholders. Ben Davies, Head of Safer Gambling Partnerships at Betknowmore UK, explains why learning from lived experience can fundamentally change betting’s algorithmic approach to engaging in the deep nuances of …

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YGAM and Betknowmore revamp Merkur UK’s staff safer gambling training 

SBC News YGAM and Betknowmore revamp Merkur UK’s staff safer gambling training 

Safer gambling education charities YGAM and Betknowmore have partnered to launch a bespoke training programme for Merkur UK, the operator of nationwide gaming arcades. Merkur UK’s new training programme has been designed by YGAM and Betknowmore’s specialist teams, trained in the nuances of safeguarding customers against gambling-related harms. YGAM and Betknowmore modules are City & Guilds assured, with relevant training …

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BetKnowMore gains charity status to fill gambling disorders’ support gap 

SBC News BetKnowMore gains charity status to fill gambling disorders’ support gap 

BetKnowMore (BKM) has launched its charity initiative aimed at placing training, education and lived experience at the heart of treatment and recovery from gambling disorders.  Led by chief executive Frankie Graham, since 2013 BKM has operated a treatment support consultancy providing specialised training for diverse stakeholders handling the psychological and socio complexities of problem gambling.   Launching its UK charity status, …

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