PlayItForward has spearheaded safer gambling efforts for Apricot for a number of years, leading to the initiative playing a critical part in driving forward a variety of schemes across the industry. Over the course of a three-part SBC News special, three of these, namely Betknowmore, Gordon Moody and Beacon Counselling Trust, elaborated on their own continuing efforts, as well as …
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Betknowmore UK: research critical in shaping future & eliminating barriers
PlayItForward is committed to creating partnerships with charities who support those affected by gambling harms, making sure that service users’ needs are prioritised. However, this is not possible without concrete data to inform action. With support from PlayItForward, Betknowmore UK has engaged in exciting research projects to inform the development of its services. In conversation with SBC News, Dr Liz …
Read More »Betknowmore and Everett Sky to fill safer gambling HR gaps
Betknowmore has signed an agreement with outsourcing business Everett Sky focused around human resources and recruitment in the safer gambling sphere. The partnership will leverage Betknowmore’s training and signposting to promote Everett Sky’s safer gambling service. The solution supports operators with development of 24/7, multi-jurisdictional safer gambling, compliance, and customer service analyst teams. Everett provides its services through a multi-language …
Read More »Betknowmore joins GambleAware’s ‘regional-first’ National Support Network
GambleAware has welcomed fellow problem gambling treatment charity Betknowmore as the newest member of its relaunched National Gambling Support Network (NGSN). The NGSN is a relaunch of the National Gambling Treatment Service (NGTS), adopting a ‘regional-first’ approach with a goal to improve referral routes for people experiencing gambling-related harm. A need to meet ‘growing and changing’ treatment demand across the …
Read More »Howard League raises alarm on Gambling Harms within Prison culture
UK penal reform organisation The Howard League has pointed its stakeholders to concerns raised by a study researching the “damaging impact of gambling in prison culture and safety”. A recent study conducted by the Commission on Crime and Gambling Related Harms has highlighted a problematic culture of gambling in prison and its negative outcomes on inmates. The research, undertaken since …
Read More »Player protection and responsible gambling at the core of the SBC Summit Barcelona agenda
Hundreds of player safety professionals will gather at the SBC Summit Barcelona to share their gambling harm prevention strategies and help improve the industry’s understanding of the complex subject of responsible gambling. Companies like Mindway, DealMeOut, YGAM, Betknowmore, FEJAR, Gordon Moody, GamCare, Gamban, and Epic Risk Management will be exhibiting in the dedicated ‘Player Protection’ area to share their experience …
Read More »BGC lauds industry for ‘driving higher standards’ with new safer gaming code
The UK’s three gaming sector trade associations have announced a new ‘Safer Game Design Code’ for land-based gaming machines. Members of the Betting and Gaming Council (BGC), amusements representative Bacta and the Bingo Association have collaborated during the COVID-19 pandemic to design the code that will address risks in game design features. The cross sector initiative will ensure machines no …
Read More »YGAM secures leaders pledge to participate in Safer Gambling Training
Industry CEOs and Directors have pledged to participate in the Safer Gambling Training modules designed by education experts YGAM and Betknowmore. The pledge by industry leadership has been undertaken to highlight the importance of staff training and development as an industry discipline during Safer Gambling Week (1-7 November). Leaders will complete five online modules during the week covering important topics …
Read More »Safer Gambling Training: UK can set a new global standard for player protection
Frankie Graham, Chief Executive of BetKnowMore, says that by embedding education and staff training within their organisations, UK gambling can benefit from a sustainable marketplace as consumers place the highest value on trust and transparency… Over the past couple of years, the UK gambling sector has begun to prioritise Safer Gambling. Driven by heightened awareness and acknowledgement that gambling …
Read More »Using lived experience to shape Safer Gambling Training
Safer Gambling Training (a programme created by charities YGAM and Betknowmore UK) kick starts its series of features for SBC examining the critical discipline of improving education for all industry stakeholders. Ben Davies, Head of Safer Gambling Partnerships at Betknowmore UK, explains why learning from lived experience can fundamentally change betting’s algorithmic approach to engaging in the deep nuances of …
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