Tag Archives: BetKnowMore

BGC lauds industry for ‘driving higher standards’ with new safer gaming code

SBC News BGC lauds industry for ‘driving higher standards’ with new safer gaming code

The UK’s three gaming sector trade associations have announced a new ‘Safer Game Design Code’ for land-based gaming machines.  Members of the Betting and Gaming Council (BGC), amusements representative Bacta and the Bingo Association have collaborated during the COVID-19 pandemic to design the code that will address risks in game design features. The cross sector initiative will ensure machines no …

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YGAM secures leaders pledge to participate in Safer Gambling Training

SBC News YGAM secures leaders pledge to participate in Safer Gambling Training

Industry CEOs and Directors have pledged to participate in the Safer Gambling Training modules designed by education experts YGAM and Betknowmore.  The pledge by industry leadership has been undertaken to highlight the importance of staff training and development as an industry discipline during Safer Gambling Week (1-7 November). Leaders will complete five online modules during the week covering important topics …

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Safer Gambling Training: UK can set a new global standard for player protection

SBC News Safer Gambling Training: UK can set a new global standard for player protection

Frankie Graham, Chief Executive of BetKnowMore, says that by embedding education and staff training within their organisations, UK gambling can benefit from a sustainable marketplace as consumers place the highest value on trust and transparency…    Over the past couple of years, the UK gambling sector has begun to prioritise Safer Gambling. Driven by heightened awareness and acknowledgement that gambling …

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Using lived experience to shape Safer Gambling Training

lived experience

Safer Gambling Training (a programme created by charities YGAM and Betknowmore UK) kick starts its series of features for SBC examining the critical discipline of improving education for all industry stakeholders. Ben Davies, Head of Safer Gambling Partnerships at Betknowmore UK, explains why learning from lived experience can fundamentally change betting’s algorithmic approach to engaging in the deep nuances of …

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YGAM and Betknowmore revamp Merkur UK’s staff safer gambling training 

SBC News YGAM and Betknowmore revamp Merkur UK’s staff safer gambling training 

Safer gambling education charities YGAM and Betknowmore have partnered to launch a bespoke training programme for Merkur UK, the operator of nationwide gaming arcades. Merkur UK’s new training programme has been designed by YGAM and Betknowmore’s specialist teams, trained in the nuances of safeguarding customers against gambling-related harms. YGAM and Betknowmore modules are City & Guilds assured, with relevant training …

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BetKnowMore gains charity status to fill gambling disorders’ support gap 

SBC News BetKnowMore gains charity status to fill gambling disorders’ support gap 

BetKnowMore (BKM) has launched its charity initiative aimed at placing training, education and lived experience at the heart of treatment and recovery from gambling disorders.  Led by chief executive Frankie Graham, since 2013 BKM has operated a treatment support consultancy providing specialised training for diverse stakeholders handling the psychological and socio complexities of problem gambling.   Launching its UK charity status, …

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YGAM and Betknowmore team up to launch Safer Gambling Training

SBC News YGAM and Betknowmore team up to launch Safer Gambling Training

Young Gamers & Gamblers Education Trust (YGAM) has teamed up with Betknowmore to launch Safer Gambling Training.  The programme, which was launched at this week’s SBC Summit Barcelona – Digital, will provide gambling industry employees with specialist online training to strengthen play protection standards and effectively safeguard consumers from gambling-related harm. Lee Willows, Chief Executive of YGAM said: “Our journey …

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YGAM & Betknowmore form education first partnership

SBC News YGAM & Betknowmore form education first partnership

UK problem gambling support and education organisations the Young Gamers & Gamblers Education Trust (YGAM) and Betknowmore have formed a strategic partnership announced at this year’s CasinoBeats Summit as part of the inaugural Safer Gambling Forum. Both organisations will collaborate in the development of new training programmes, which seek to improve standards for relevant industry and social stakeholders tackling problem gambling harms. Key stakeholders …

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‘Nobody Harmed by Gambling’… William Hill outlines biggest industry commitment to eradicating problem gambling

SBC News 'Nobody Harmed by Gambling'... William Hill outlines biggest industry commitment to eradicating problem gambling

FTSE bookmaker William Hill has set out its new corporate objective ‘Nobody Harmed by Gambling’ seeking to ‘eradicate problem gambling within the UK’. The bold objective sees William Hill place social responsibility and corporate sustainability at the forefront of its day-to-day operations. Presenting the initiative, William Hill governance has published an ‘immediate action plan’ detailing its new corporate sustainability strategy, …

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