Tag Archives: ANJ

AskGamblers dispute service to cover sports betting

Online gambling player community AskGamblers has expanded its customer mediation service to cover sports betting-related disputes.    The Catena Media owned property has operated its ‘AskGamblers casino complaint service’ (AGCCS) since 2009, returning more than $6m to customers in 2020 via settled disputes with operators. Players who seek to resolve a dispute with an AskGamblers accredited sportsbook will be paired …

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ANJ appoints Xavier Asperge as French gambling’s IT supervisor

Strengthening its compliance remit, l’Autorité Nationale des Jeux (ANJ), France’s unified gambling regulator, has confirmed the appointment of Xavier Asperge as its Director of Technical Expertise and Systems Supervision.  Asperge will be tasked with developing the ANJ’s new tech supervisory unit, the division charged with monitoring and registering all tech-related components of licensed French gambling businesses. A qualified telecommunications engineer, …

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ANJ secures extended French Consumer Code powers

France’s Conseil d’État has granted l’Autorité Nationale des Jeux (ANJ) the right to prosecute licensed operators for failing to meet national laws and standards on consumer protections.  Recognised as France’s Council of State, the Conseil d’Etat serves as the government’s legal advisory for matters related to the French justice system and its Supreme Courts. The council had arbitrated a two-year …

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ANJ highlights control risks in new player survey findings

L’Autorité Nationale des Jeux (ANJ) has published its ‘Gambling and Confinement’ survey analysing players gambling behaviours, habits and feelings during France’s second national lockdown.  The survey was undertaken by market research agency Harris Interactive and forms part of the ANJ’s new remit to provide a deeper understanding of French gambling dynamics. The ANJ commissioned the report in order ‘to assess …

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ANJ warns of conduct duties as France records 1m new sportsbook customers

Publishing its first ‘annual market summary’, L’Autorité Nationale des Jeux (ANJ), France’s new unified gambling regulator cites that French online gambling achieved record results despite the COVID-19 pandemic. France’s online betting industry recorded total revenues of €1.74 billion, up 22% on full-year 2019 results of €1.42 billion.  ANJ cites that market growth was driven by a combination of factors that …

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Isabelle Falque-Pierrotin: Market sustainability is ANJ’s first unified goal

In 2021, industry eyes have shifted to French market developments, where top legal scholar Isabelle Falque-Pierrotin serves as the first leader of new regulatory agency L’Autorité Nationale des Jeux (ANJ). Speaking exclusively to SBC, Falque-Pierrotin shares ANJ’s objectives to develop a ‘unified era’ for French gambling by modernising its laws whilst balancing enterprise needs with social responsibility duties… Can the ANJ deliver …

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ANJ sets out French gambling overhaul objectives

L’Autorité Nationale des Jeux (ANJ) has published the ‘working objectives’ of its new ‘three-year strategy’ to overhaul the existing laws, standards and consumer protections of French gambling.   From 2021-to-2023, France’s unified regulatory agency will place its ‘strategic focus’ on ‘ensuring that players are protected from harms’ across all gambling disciplines. Formalised by its new executive team, led by President Isabelle …

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ANJ issues technical commands on French gambling

l’Autorité Nationale des Jeux (ANJ), France’s unified gambling regulator has published a full breakdown of technical requirements and data obligations which licensed operators must register with the authority.  The ANJ issued its ‘technical command’ on licensed operators having taken control of the regulatory supervision of French online gambling, retail betting, horse racing and lotteries. The document details the technical requirements …

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ANJ to modernise France’s self-exclusion scheme

l’Autorité Nationale des Jeux (ANJ) has taken over management of France’s self-exclusion scheme, as it continues to fulfil core duties as France’s new unified gambling regulator. Previously managed by France’s Ministry of the Interior, ANJ immediately declared that it would move to revamp the self-exclusion service for modern consumers. Taking over responsibilities, the ANJ has stated that France’s new service …

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ANJ and KSA sign cooperation pact on market integrity issues

L’Autorité Nationale des Jeux (ANJ), French gambling’s new unified regulatory agency, has signed a ‘cross border cooperation agreement’ with Netherlands counterpart  Kansspelautoriteit (KSA) on issues related to market integrity. The agreement signed by ANJ Director-General Isabelle Falque-Pierrotin and KSA Chairman René Jansen will see the regulatory bodies share data and best practices in strategic areas related to money laundering, operator …

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