The Dutch gambling regulator Kansspelautoriteit (KSA) has announced the results of its innovative approach towards mapping problem gambling indicators.
Using pseudomised player data, which removes personal identifiers in favor of identifiers with placeholder values to protect customer privacy and increase data security, the regulator revealed the impact of this approach.
Under Dutch rules, license holders are required to store pseudonymised player and transaction data in mandatory data vaults. This data was analysed by the KSA to exercise supervision in a variety of areas.
Besides the loss of large amounts of money, which is often associated with excessive gambling, other indicators and potential problem gambling catalysts have now also been assessed – such as session duration or what part of the day gambling is active.
Other factors include the number of deposits made in a day, the type of gambling vertical (ie betting vs igaming), and interventions by gambling providers.
According to the regulator, linking different indicators together has unveiled new sources of information, such as the fact that playing at night is a general indicator of problematic gambling behaviour.
Another insight is that playing casino games at night happens more often than sports betting – which could mean that the games carry more risk than betting if we’re drawing from the previous statement about night time activity.
The KSA is now exploring ways in which to implement the findings so that it can expand its capabilities when it comes to problem gambling prevention and treatment.