Technology

The latest technology news for the gambling industry

Dire H1 sees Intralot record group losses of €43m

Global headwinds continue to mount for Intralot SPA, as its corporate performance is severely impacted by the compound effects of the loss of key technology contracts and COVID-19 constraints recorded across all operating markets. Publishing its H1 2020 interim statement (period ending 30 June), Intralot declared group operating losses (NIATMI)  of €42.9m, up 39% on corresponding H1 2019’s €31m. Recording …

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MoneyMatrix expands crypto payment options with DAOWallet

EveryMatrix‘s flagship payment gateway MoneyMatrix has entered a strategic agreement with DAOGroup to utilise its cryptocurrency-fiat exchange provisions as an integrated payment solution for its fast-growing network of operators. The partnership will see MoneyMatrix become the first industry-tailored payment processing solution to offer the ‘DAOWallet‘ designed to supports best-priced currency exchanges for Bitcoin and Ether for crypto, Tether and TrueUSD …

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A helping hand(over): BMIT Technologies virtual agent finds customer service balance

customer service

Finding the right balance between live and automated support for customer service is an ongoing debate in the iGaming industry. While the process of ‘deflecting’ (to technology) for simple case resolution is now well established, the introduction of artificial intelligence (AI) brought new challenges as well as creating opportunities. For example, finding that line where the issue at hand becomes …

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Wesley Taylor joins Crucial Compliance as non-exec director

Responsible gaming and AML strategy specialist Crucial Compliance has strengthened its senior leadership team with the appointment of Wesley Taylor as a Non-Executive Director. Under the new role, Taylor’s main responsibility will be financial oversight and governance, as well as advising on sustainable growth strategies. Commenting on his new role, Taylor said: “I am delighted to join the board of …

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Fast Track enhances player engagement capabilities with Lifecycles launch

Fast Track has made a ‘giant leap forward’ in boosting player engagement by launching its new Lifecycles platform. The new platform, which was initially showcased as an early prototype in February 2020, will enable operators to ‘easily orchestrate activities that have a shared goal’. Following a ‘rigorous research and development process’, Fast Track has made the first version of the …

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Maxima Compliance grows team with Romero de Alba appointment

María Romero de Alba has been selected as the new Senior Business Development Manager for Maxima Compliance in what has been described as a ‘major hire’ for the full-service compliance provider. Romero de Alba, who will report to Managing Director Antonio Zanghi, will work across the company’s client base and its Complitech product. Commenting on the appointment, Zanghi stated: “Maxima …

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Scientific Games protects executive team as Perelman mulls selling majority stake

Scientific Games Corporation (SGC) has adopted new controls to protect the firm’s leadership structures should majority investor Ronald Perelman move to fully divest his shareholding in the Nasdaq-listed gambling technology group. This story featured in today’s SBC News 90. To view the latest round-up, watch today’s edition here. Issuing a SEC filing, SGC governance revealed that it had updated its …

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Kambi takes control of Churchill Downs BetAmerica sportsbook

Kambi Group Plc has secured a major US market commercial agreement in becoming the lead betting technology supplier for Churchill Downs Incorporated (CDI) ‘BetAmerica’ sportsbook property. The announcement sees Kambi replace SBTech as BetAmerica’s lead sportsbook technology partner, as CDI’s marquee venture aims to become ‘America’s preeminent racing, online wagering and entertainment company’. Expanding its US footprint, Kambi has secured a …

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Xtremepush secures ‘OpenMarket’ supplier accreditation  

Xtremepush, a supplier of multi-channel marketing solutions and customer engagement tools, has achieved a major industry objective by securing its validation as a Scientific Games’ (SG) ‘OpenMarket’ partner. The development sees Xtremepush’s full suite of marketing tools for customer personalisation and campaign targeting made available to SG partners through OpenMarket  – the Nasdaq technology group’s ‘one-stop marketplace’ for online gambling  …

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Soft2Bet continues new market drive with Irokobet launch

Igaming white-label services provider Soft2Bet has unveiled ‘Irokobet’ as its latest online casino and sportsbook property, targeting growth within New Zealand and further African markets.  Irokobet marks Soft2Bet’s 20th white label partner launch, with the software provider operating a roster of online sportsbooks and casinos including CampoBet, Wazamba and Frumzi. Seeking to expand Irokobet within underpenetrated markets such as New Zealand, …

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