Player Protection

Online sports betting operator Pinnacle has enhanced its self-exclusion capabilities via a partnership with GamBan, taking advantage of the latter’s blocking software. The partnership will see Pinnacle utilise GamBan’s software to offer effective, free-of-charge safeguarding to customers, enabling those who wish to self exclude to not only block themselves from its own website but also from thousands of other gambling …

Kindred Group has underlined the continued progress on its corporate sustainability objectives as its revenues generated from harmful gambling decline to 3.9%. The Stockholm-listed online gambling group published its latest ‘safer gambling update’, informing stakeholders that its ‘share of gross-win revenue derived from high-risk players’ had decreased from 4.3-to-3.9% during the trading period. At the start of the trading year, …

Samaritans has published its best practice guidelines for the gambling industry, to assist operators with understanding and updating their corporate policies regarding suicide-prevention. The charity has undertaken a programme of work to enable better understanding of gambling as a suicide risk factor, and how this can be prevented, based on research demonstrating ‘a clear association between gambling and suicide’. Underscoring …

The Global Lottery Monitoring System (GLMS) has released its report for Q1 2021, identifying Europe as the continent most responsible for suspicious betting alerts. A total of 23 alerts were reported to GLMS’ international sporting partners, of which four were sent to FIFA, seven to UEFA, three to the TIU, two to ESIC and two to the IOC. The remaining …

GamCare has called on industry incumbents to adopt its newly revised ‘Safer Gambling Standard’ (2021 revision) with regards to operating their social responsibility duties and corporate conduct. The problem gambling treatment support charity has revised its corporate standard to better review the policies, procedures, systems and controls of licensed UK gambling operators. GamCare’s revised requirements cover 10 critical areas, deemed …

Svenska Spel has revealed that its heritage ‘Elite Sports Scholarship’ programme has secured a record number of applicants for its 2021 edition. For the past 40-years, Svenska Spel, Sweden’s state-owned lottery and gambling monopoly, has operated its sports scholarship programme in partnership with Riksidrottsförbundet – Sweden’s Confederation for Sports. Each year, Svenska Spel awards 50 amateur athletes with a SEK …

GambleAware has called for the launch of two new research projects which will examine the ‘lived experience of gambling harm amongst marginalised communities and women’. The safer gambling research, education and treatment charity will fund each project with an investment of £250,000 to secure deeper insights and new evidence on gambling harm impacts within the two groups.    As communicated in …

Française des Jeux (FDJ), and its Corporate Foundation, have renewed their support for the Heritage Foundation by signing two new sponsorship agreements. The FDJ Group is extending its commitment as a patron with €2m to the Heritage Foundation until 2024 and will support each year a specific project proposed by the foundation. Meanwhile, the FDJ Corporate Foundation will contribute an endowment of €400,000 …

GamCare has become the latest problem gambling treatment support stakeholder to publish its ‘consultation phase’ response to the UK government’s review of the 2005 Gambling Act.    As the operator of the National Gambling Helpline, GamCare stated that its response was reflective of the experiences of its staff and volunteers who support more than 40,000 people who engage with its services …