FSB has implemented ‘state-of-the-art systems’ for customer protection to prevent future issues for its white label platform. Dave McDowell, FSB CEO, added that the recent crackdown on white label operators by the UK Gambling Commission (UKGC) shows that the regulator isn’t afraid to take “pretty severe measures” against companies who don’t raise their game when it comes to customer protection, …
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Opening the week, industry strategic consultancy Regulus Partners offers its insight into some of the topics facing the gambling industry over this last week, including SportPesa’s decision to withdraw from Kenya, the closure of Towcester racecourse, and the privatisation of FDJ. Kenya: taxation and regulation – hard lessons from a game over Kenya’s tempestuous few years of gambling ‘reform’ has now apparently …
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News that five of the UK’s top operators had committed to a ten-fold increase in voluntary levy to GambleAware made big news in July, but a major deal for horse racing announced the following week – involving four of the same five – passed with considerably less fanfare. Tom Byrne, Operations Manager at HBLB, tells us more. The horseracing sector …
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BtoBet CEO Alessandro Fried believes that operators risk becoming merely a franchise of their platform provider if they take an off-the-shelf product with a prescribed user experience. Fried said that it does not make sense from a business point of view for an operator to opt to deliver the exact same user interface (UI) and user experience (UX) to many …
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SBTech said that the process of getting new operators live via its sports betting solutions is something that it “refuses to take lightly”. James Coxon, VP of Commercial at SBTech, added that it prioritises getting “fully under the hood of exactly what they want as a business”. He was speaking at last month’s Betting on Sports conference in response to …
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Let’s start with an obvious truth. Diversifying incomes has to follow both changes to technology and the evolution of customer demands. This is the only way that organisations, in any walk of life, can remain profitable by answering to the market’s needs. Now, unsurprisingly, sports leagues and organisations fall under the same rules. This has, naturally, forced a change in …
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Speaking at the recent Betting on Sports conference at Olympia London, Betcris Ambassador and snooker legend Ronnie O’Sullivan explained to SBC that working as a brand ambassador has helped him focus more on snooker. O’Sullivan, who took part in the specialist Sports Sponsorship seminar alongside BetCris CEO for the UK and Asia Hilly Erlich, was quizzed on what he thought …
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Tony Joeglal, VP Sales and Marketing at Euro Payment Group (EPG), tells us that an operator needs to offer local payment solutions to build the best relationships with its players, why providing services to former anti-gambling countries should be treated as an opportunity, and how – regardless of any country specific regulations – online gamblers expect to enjoy a quick …
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An ongoing discussion surrounding the personalisation of sports data has led to many in the industry searching for what has been described as the ‘Netflix experience’. This ‘experience’ is so-called because of Netflix’s personalisation process. The online TV and movie streaming service applies an algorithm which recommends titles to the user based on their viewing history. Similar use of data …
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Opening the week, industry strategic consultancy Regulus Partners offers its insight into reviews to the UK gambling policy, changes to the Belgian advertising mandate, and Norway’s proposed maximum loss limits. UK: in Parliament – Watson keeps powder dry in rain-swept Brighton Britain’s ongoing political and constitutional crisis finally swept petty discourse on gambling policy aside this week – but only …
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