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UK News

Playtech BGT Sports tops Grand National turnover record

customer

Self-service betting terminals (SSBTs) provided by Playtech BGT Sports (PBS) took more than double the number of bets from last year’s Grand National. This weekend, the omni-channel sports betting solutions provider enjoyed record turnover from the biggest National Hunt horse race, first held at Aintree in 1839. PBS confirmed that turnover increased by 135% when compared to 2018, highlighting the …

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Viewing figures for Grand National rise as Tiger Roll emulates Red Rum feat

SBC News Viewing figures for Grand National rise as Tiger Roll emulates Red Rum feat

This year’s Randox Health Grand National at Aintree Racecourse has continued to grab the attention of the nation, as viewing figures for the ITV-covered race have increased by 12 per cent. The broadcast, fronted by Ed Chamberlin, is reported to have hit figures of 9.6 million at peak viewing time, which is up from the 8.5 million viewers in 2018. …

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87% approval for 24/7 customer service on STS

STS

Almost nine out of 10 (87 per cent) users were satisfied with the customer service on STS, which is now available 24/7 on five different languages – Polish, English, German, Ukrainian and Russian. The customer service for STS, who recently reached a deal with BetConstruct for the provision of both sports betting and gaming content for 11 new European markets, …

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Neil McArthur – UKGC backs Leeds Clinic to develop stronger community networks

Neil McArthur

Neil McArthur, Chief Executive of the UK Gambling Commission (UKGC) has visited the site of the commissioned ‘Leeds Gambling Support Clinic’, which is due to open this summer. Backed by the NHS Foundation and GamCare with a budget of £1 million per year, the clinic will be the first dedicated problem gambling support centre outside of London. In its mandate the …

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David Webb, BetConstruct: Why meeting new regulations is the industry’s big challenge for 2019

regulations

At last month’s Betting on Football conference, we caught up with David Webb – Compliance Manager for BetConstruct – to discuss a couple of “major changes” to the UK Gambling Commission (UKGC) regulations, how customer confidence impacts an operator’s growth potential, and why technological innovation is so important to enhancing fan engagement. SBC: What are the biggest challenges facing the …

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Ian Penrose backs ‘sports disruptor’ DataPOWA as non-exec Chairman

SBC News Ian Penrose backs 'sports disruptor' DataPOWA as non-exec Chairman

Industry figurehead Ian Penrose the former Chief Executive of London-listed Sportech Plc has backed new AI technology platform DataPOWA, a company seeking to revolutionise sports marketing. Penrose has become the technology firm’s Non-Executive Chairman, advising the enterprise as it develops its ‘POWA index’, a technology which will deliver global sports its first ‘data-driven real-time sports sponsorship value engine’. A twenty-year …

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ASA sanctions five operators for breaching advertising rules

SBC News ASA sanctions five operators for breaching advertising rules

Five gambling operators have been identified and sanctioned by the Advertising Standards Agency (ASA) after being found to be breaching strict UK advertising codes. The investigation marks a new phase in ASA policy with technology now playing a vital role in the identification of adverts. The new approach is part of wider efforts to ensure action can be taken against …

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Racecourse Media Group strengthens Director Board with three appointments

SBC News Racecourse Media Group strengthens Director Board with three appointments

UK Racing media rights holding firm Racecourse Media Group (RMG) has strengthened its directorial board through appointing Jim Mullen and Britt Boeskov as independent non-executive directors. The new appointments come as a bid to facilitate further understanding of the regulatory challenges that face the gaming industry in 2019, with hopes that Mullen and Boeskov will help provide strategic advice at …

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David Clifton: Licensing Expert – Operator closures raise questions on voiding bets

SBC News David Clifton: Licensing Expert – Operator closures raise questions on voiding bets

The last month has witnessed the cessation of trading in the UK of two licensed betting operators, BetBright and 188BET, prompting questions that go to the heart of both (a) the contract between bookmaker and customer and (b) the role of the Gambling Commission, as regulator, when a bookmaker decides to void unsettled bets, resulting in a mass of complaints …

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