UK

UK retail bank NatWest in collaboration with GamCare is set to trial a ‘ground-breaking’ pilot scheme offering counselling sessions to vulnerable/addicted customers inside its high-street branches. NatWest is set to launch the GamCare pilot scheme across 13 branches based in London, the South East and Midlands of England. The bank’s chosen outlets will allow any person to walk-in and book …

Adjusting to increased regulatory demands, how should betting incumbents balance the delicate relationship between personalised engagements and their customer compliance duties? Acknowledging tougher conditions, Matt Buff, igaming Digital Growth lead for Frosmo, tells SBC that effective personalisation is still an operator’s best tool for making informed operational decisions. _____________________ SBC: Hi Matt, Can you explain Frosmo’s personalisation software to our …

Peter Hutton, Facebook’s Director of Sports Partnerships, has detailed that the US social media and technology giant is developing a strategy to help cover ‘underserved sports’. As reported by Broadcast Now, Hutton told Sportel Monaco exhibition audiences that Facebook platforms would be better served to tap up niche audiences attracted to sports which have limited coverage across traditional mainstream media …

UK problem gambling support and education organisations the Young Gamers & Gamblers Education Trust (YGAM) and Betknowmore have formed a strategic partnership announced at this year’s CasinoBeats Summit as part of the inaugural Safer Gambling Forum. Both organisations will collaborate in the development of new training programmes, which seek to improve standards for relevant industry and social stakeholders tackling problem gambling harms. Key stakeholders …

Prophet co-founder Dean Sisun told SBC News that his company’s new style of betting exchange will ‘specialise in giving something back to the consumer’.  Launched last week as the first customer-friendly ‘cashout alternative to bookmakers’, the Prophet exchange allows punters to sell their bets to interested buyers, deviating away from the cashout rates set by traditional bookmakers with the intention …

Collaboration amongst stakeholders in the global sports integrity landscape is universally accepted as being vital in the fight against match-fixing and corruption writes Nick Iliffe, Integrity Intelligence Manager at Stats Perform. Attend any sports integrity conference and you will probably hear someone mention the need for collaboration within the first 15 minutes of a presentation.  Yet what is often discussed …

French online gambling group Betclic Everest has confirmed that it has withdrawn its entire UK market presence. Last week, Betclic Everest brands – Betclic, Everest Gaming and Expekt – issued communications to players and marketing partners confirming their UK market withdrawal effective from 31 October. Post the withdrawal date, Betclic Everest brands will allow limited access to ‘My Account’ areas, allowing …

Punters have shown little faith in PM Boris Johnson passing his Brexit deal in Parliament before the 31st October, with the possibility of a deal being reached currently trading at 3% on the Smarkets betting exchange.  Johnson continues to face an uphill battle in Westminster, having lost a succession of important votes since taking up the role of Prime Minister.  …