Tag Archives: VIP

Jake Pollard – Crisis can’t hide industry’s VIP deficiencies

COVID-19 disruptions dominate all global businesses agenda. Nevertheless, industry communications expert Jake Pollard details that betting leadership should expect higher scrutiny on VIP player engagements and interactions  during a time of global crisis.  _____________________ As the Coronavirus pandemic bulldozes into every facet of our lives, the £11.6m fine meted out to online sportsbook Betway by the Gambling Commission this month …

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Betway to pay record £11.6m after Gambling Commission finds VIP customer failings

After a Gambling Commission investigation, online gambling operator Betway has agreed to pay £11.6m, alongside implementing a package of measures, for a series of social responsibility and money laundering failings linked to dealings with seven of its high spending customers. The regulator said that in one instance, the operator had failed to carry out source of funds checks on a …

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Winning Post: online VIP reliance exposed?

Industry strategic consultancy Regulus Partners kicks off the new year with a look at the use of VIPs by UK licence holders. UK: gambling regulation – online VIP reliance exposed? The Guardian newspaper has received information on the VIP concentration of some apparently leading GB licensees following a Freedom of Information request to the Gambling Commission. The expose has been …

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SeanieMac debuts new betting platform

Updating the market, Irish bookmaker SeanieMac has confirmed the ‘full upgrade’ of its online betting platform, which will allow the operator to provide its customers with a better overall engagement of markets and services. The operator’s platform upgrade has been presented as one of the independent bookmaker’s key corporate milestones for full-year 2016. The integrated platform has been further supported …

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Yako Casino joins EveryMatrix family

Award-winning  iGaming software provider EveryMatrix  has announced an agreement with casino operator Yako Casino, as it continues to grow its client base and deliver better services tailored to the specific needs of its customers. Yako Casino brings its unique brand of humour and delight whilst delivering a personalised, tailor-made online casino offering to players around the world. Its main goal …

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