The UK Gambling Commission (UKGC) has changed its internal policy on the management of licences ‘to make better use of its resources to govern the gambling sector’. Changes will see the Commission move away from its existing model in which it has assigned a ‘dedicated account manager’ for individual licences. The working model will be replaced by the use of …
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UKGC issues guidance on inbound consumer protection demands
The UK Gambling Commission (UKGC) has issued new guidance to help operators match new consumer protection requirements that will be introduced as of 12 September. The guidance follows the Commission’s April update that announced a raft of new procedures ‘ensure online gambling businesses do more to identify and taken action to protect customers at risk of harm’. Licensed operators must …
Read More »Andrew Rhodes criticised for no engagement with bereaved families of gambling harms
Gambling With Lives has publicly called-out UK Gambling Commission (UKGC) Chief Executive Andrew Rhodes for finding no time to communicate with the families bereaved by gambling suicide. The Charity that seeks a root-and-branch reform of UK gambling focused on suicide prevention told the Daily Mail that Rhodes had made no attempt to engage with families of suicides attributed to gambling …
Read More »ASA clarifies Content Marketing rules for gambling advertising
The Advertising Standards Association (ASA) has issued further guidance on the rules applied to ‘content marketing’ of gambling services/products on social media and other digital channels. The guidance was published as a ‘remit statement’ responding to queries by operators, related to its 2021 “CAP Code on marketing communications appearing on websites, apps and cross-border platforms”. Questions were raised as to …
Read More »GambleAware raises concerns of gambling prevalence in ‘most deprived areas’
GambleAware has revealed that participation and spend on gaming products are disproportionately concentrated in the most deprived areas of Great Britain. This conclusion came as the charity revealed its commissioned Patterns of Play study, carried out by researchers from NatCen and Professor David Forrest and Professor Ian McHale, from the University of Liverpool. The data from the research includes 139,152 …
Read More »David Clifton: Licensing Expert – All eyes focused on on gambling’s A-Factor
January 2019 famously saw the introduction of the gambling advertising ban in Italy, with forecasts of the disaster that would befall the industry if similar prohibitions spread across Europe. The following year a new Royal Decree on Commercial Communications imposing strict limitations on gambling advertising in Spain was approved by the European Commission. Only the COVID-19 pandemic has delayed its …
Read More »Pavlos Sideris: Reducing online slot stake limits could lead to more problem gambling
Writing for SBCNews, Pavlos Sideris, director at Double Up Media, discusses the effects of stake limits when gambling and the potential side effects of a stake limit being applied to online slots. 2018 saw the reduction of fixed-odds betting terminals (FOBTs) to maximum stake limits of £2. While this saw a limitation in high-street gambling spend, it’s debatable as to …
Read More »Andrew Rhodes takes full leadership of Gambling Commission
The UK Gambling Commission (UKGC) has confirmed that Interim Chief Executive Andrew Rhodes has been appointed to the leadership role on a permanent basis. Rhodes was appointed Interim CEO last June, following the abrupt resignation of Neil McArthur last Spring due to the Commission’s regulatory failings that were brought to life by the administration of Football Index. The former Chief …
Read More »Mark McGuiness: The Football Pools – Back to the good old days…
Mark McGuiness, Head of Marketing and Casino at The Football Pools, says that global events and the upcoming review of the UK Gambling Act will change how bettors bet, with many consumers looking for big wins from small stakes and with established brands they can trust… You only have to take a quick look at the news headlines to see …
Read More »Marcus Boyle: “Operator Accountability comes first in new era for the UKGC”
Making his first public statement as Chairman of the UK Gambling Commission (UKGC), Marcus Boyle has outlined that UK gambling requires a tougher regulatory supervisor. Writing an op-ed for The Times, Boyle stated that his initial focus had been on “identifying beneficial changes for both consumers and the industry”, in which the sector requires better regulation. Appointed last September to …
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