Will Mace, former Director of Innovation for Kindred Group Plc, has launched EQ Connect – a tailored behavioural analytics platform which will help operators and industry stakeholders to identify ‘at-risk vulnerable customers’ and strengthen all components related to safer gambling. Mace debuts EQ Connect, as the online gambling industry is pressured by the UKGC and further government agencies to foster …
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Professor Mark Griffiths – Helping customers set their limits
Professor Mark Griffiths of Nottingham Trent University is a Chartered Psychologist and Director of the International Gaming Research Unit. He was the expert adviser on the ABB’s new Code of Conduct which hopes to reduce the chance of people getting into problems while player betting shop gaming machines. SBC: What do you think is the key measure that bookmakers have …
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