Tag Archives: NHS

GamCare’s lived experience feedback highlights problem gambling’s ‘support gap’

GamCare, the charity operating the National Gambling Helpline, has stated that research and feedback from ‘lived experience’ must lead UK gambling’s much-needed reforms.  The charity has published the findings from a survey conducted on 343 of its ‘service users’ for the government’s ongoing review of the 2005 Gambling Act.  The survey focused on its users’ experience with licensed operators and …

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GambleAware: Problem gamblers are engaging more with treatment support services

GambleAware has recorded a ‘positive increase’ in problem gamblers accessing treatment services through its improved network of support, despite dealing with COVID-19 circumstances. This morning, GambleAware published the findings of its second ‘Treatment and Support’ survey conducted by YouGov – which carries out a review of the uptake of treatment and support services among gamblers and those affected by gambling …

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Safer gambling trio launch #TalkBanStop campaign

GamCare, GamBan and GAMSTOP have teamed up to launch new campaign #TalkBanStop, promoting their tools and services to the UK general public. The campaign, which will be launched this spring, aims to encourage the UK public to make the most of free tools to control their gambling spend and utilise support services to seek professional advice about gambling concerns. Promoting …

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UKGC deepens Lived Experience Panel’s policy feedback role 

Neil McArthur

The UK Gambling Commission (UKGC) has cited a successful first meeting of its Lived Experience Advisory Panel, which will maintain a prominent role in how the Commission reshapes its public policies.  This week, panel members held their first meetings with the Commission’s Experts by Experience Group, providing first-hand accounts of lived consequences of gambling harms and addiction. Established as a …

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Tim Miller: UK gambling still requires its ‘single customer viewpoint’

Tim Miller, the Executive Director of Research and Statistics for the UK Gambling Commission (UKGC), has presented the findings of the first ‘National Strategic Assessment’ which evaluates the Commission’s response to risks and duties.   The assessment was framed on the evidence of the four key elements of the person gambling, the places where gambling occurs, the products available to customers …

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UKGC extends research consultation until the end of February


The UK Gambling Commission (UKGC) has extended the consultation phase of its feedback on its research methodologies with regards to gambling participation and how problem gambling prevalence is measured across the country.     The consultation, which was originally due to close on 12 February, has been extended by a further two-weeks to Friday 26 February. It will give respondents more time …

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GambleAware targets women with new ‘There, but not There’ campaign  

GambleAware has launched its new ‘There, but not There’ nationwide marketing campaign, targeting women aged 18-54, seeking to raise awareness of its problem gambling treatment and support services.  The campaign forms part of the charity’s ‘National Gambling Treatment Services’ strategy for 2021 and follows YouGov research which revealed that ‘10% of women in Great Britain experience some level of gambling harm’. …

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Jockey Club keeps its Grand National promise to NHS staff  

The Jockey Club has kept its ‘NHS promise’ by confirming that a donation of 10,000 Randox Grand National tickets to Merseyside frontline staff and social care workers will be honoured at the 2022 festival at Aintree Racecourse.  Last year, the Jockey Club pledged to donate 10,000 tickets for the first day of the Randox Grand National Festival in 2021 in …

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GambleAware launches targeting phase of ‘Start to Regain Control’

GambleAware launches targeting phase of 'Start to Regain Control'

Kicking off a new year, GambleAware will launch the ‘next phase’ of its marketing strategy to promote the National Gambling Treatment Service. The gambling harm prevention charity will promote its  ‘Start to Regain Control’ campaign during the first half of 2021, with the aim of raising awareness of the National Gambling Treatment Service among vulnerable audiences within the UK’s most ‘at-risk …

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Gambling industry must take ‘holistic approach’ to 2005 Act review

After the DCMS released its policy document, which aims to bring clarity to UK gambling about what the 2005 Gambling Act review will entail, industry experts began examining the terms of reference to assess how these areas may affect their respective operations. Speaking on the ‘Unpicking the Terms of the UK Gambling Act Review‘ webinar, hosted by SBC, Brigid Simmonds, …

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