December 4, 2020
Malta-based IT services and enterprise solutions provider BMIT Technologies has acquired a stake in AI automation studio EBO Ltd (EBO.ai) to accelerate the development of its igaming centric business support technologies. BMIT maintains a prior working relationship with EBO, which led the development of AI functionalities for BMIT’s ‘CX Virtual Agent’, the firm’s new automated customer service support solution launched …
Read More »June 4, 2020
BMIT Technologies, a provider of customer support solutions, has announced the launch of its AI-powered ‘CX Virtual Agent’, providing customer-centric teams optimal support amid a tougher industry backdrop. Co-developed with engineering studio EBO.ai, the CX Virtual Agent is an industry-tailored customer service tool designed to automate key operational functions reducing operator resources and burdens on workforce. In its product breakdown, …
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