Biztech Software has secured a landmark long term agreement with Paddy Power to continue the delivery of its ‘next generation’ sports betting EPOS acceptance and settling solution for the operator’s 600+ betting shops.
Biztech, who first secured a multi-year deal with the Irish operator in April of last year, launched Arkle in 2007 to secure and streamline the betting shop, while taking care of all its needs from bet acceptance through to reporting and tax returns.
The Managing Director of Belfast-based Biztech is Gary Toal, who bought into the company in 2012 because he believed it was “best in class software that is more robust and more resilient than legacy EPOS software that is no longer fit for purpose”.
He added that Paddy Power now has long-term access to the “fastest bet slip editor on the market”, which also enables staff to remotely edit between shops in real time.
“Arkle allows you to view a centralised fieldbook and risk management facility showing liabilities and alerts in real time across entire estates, while real time security alerts allow operators to take action before expensive pay-outs are processed,” Toal explained.
“It strives to provide any of the needs or wants of a US customer experience, whether that be traditional slips, call over or marksense. All of this is possible through Arkle.”
The product is integrated with 2DB and MRG screen systems and includes all SIS, TRP and Virtual data feed integrations. It is built on modern .NET 4.7 Framework Technologies and SQL Server so that trading isn’t disrupted even when a shop server is down.
“A vital component of Arkle has always been that shop staff can still serve their customers and scan bets even during down time,” Toal continued. “It also includes a full mark sense, providing a faster, more efficient way to take bets with multiple selections.
“Meanwhile, recent updates include an All in One Screen that provides a better visual aid of the horses and races on offer. These races will start showing early prices, live shows and results as soon as they are received, while prices are consistent between screens and tills.”