Playtech Plc sports betting subsidiary Playtech BGT Sports has confirmed that Gamestec Playnation Group (Novomatic UK) will act as lead maintenance contractor for its UK betting terminal provisions.
Updating stakeholders, Playtech BGT confirms that Gamestec will now serve its entire UK 14,500 betting terminals portfolio, becoming its primary maintenance partner.
The partnership will see Playtech BGT partners secure further operational support with significant improvements in terminal maintenance, upkeep, delivery and repairs.
Backing Gamestec as lead maintenance partner John Pettit, Managing Director for the UK, Ireland, Asia, and Australia at Playtech BGT Sports, said:
“Our retail estate requires a dedicated team that’s proven to maintain large, varied terminal types and Gamestec Playnation Group fits this bill well with years of high-level industry experience.
“With their recent investment in service vehicles and engineering teams, accompanied by in-depth knowledge of the retail gaming sector, we look forward to a successful relationship in the coming years which will ensure our partners and their customers receive a much-improved service.”
Gamestec is the largest gaming and amusement maintenance contractor in the UK, providing services for over 40,000 machines in 12,000 locations.
Peter Davies, Managing Director for Gamestec Playnation Group, said: “Playtech BGT Sports is the leading player in the provision of SSBTs and we are delighted to have agreed to a deal to service their machines for them.
“With our proven expertise in the area and recent operational expansion and capital investment, I’m confident we can ensure the smooth running of their inventory to the benefit of thousands of retail customers across the UK and Ireland.”