International lottery supplier INTRALOT has announced that it has been awarded for its global lottery operations with the prestigious WLA Responsible Gaming Framework Certification for associate members by the World Lottery Association (WLA). As a leader of the gaming sector and a Platinum Contributor of WLA, in 2012 INTRALOT received an invitation to participate in a Responsible Gaming (RG) pilot program that after an extensive elaborating process formed the official Certification Standard.
INTRALOT governance announced the the firm had passed the certification process, following an external audit performed by the WLA approved assessor, TUV Nord, which completed an in depth independent assessment of INTRALOT’s products and services and best practices transferred to lottery customers.
Mrs. Lynne Roiter, WLA General Secretary, who heads the WLA Responsible Gaming program, stated:
“INTRALOT’s contribution to the new RG vendor framework has been very important; as a longtime platinum contributor of the WLA, the company has a demonstrated commitment to responsible gaming and to stakeholder engagement. INTRALOT was not only one of the first to voice the need for a vendor standard equivalent to that already in place for operators, but it is also one of the pioneers to successfully demonstrate compliance and receive certification. I would like to congratulate them.”
The new RG certification offers a standard for benchmarking and demonstrates INTRALOT’s due diligence and social responsibility across its activities. The company has formed a Responsible Gaming Committee that designs and implements the Group’s RG Strategy, taking sustainability management to a new, sector-specific level as the company sets annual targets to maintain compliance with the standard. The Framework areas include research; employee program; product and service development; remote gaming environment; advertising and marketing communications; client awareness; stakeholder engagement; and reporting.
“We are very proud to be at the forefront of the sector initiatives to promote responsible practices and integrate them in our global operations. Responsible gaming is natural key element of the Group’s CSR strategy as it liaises with our fundamental need to protect the vulnerable groups and create value for the company and its customers. INTRALOT has incorporated the highest RG standards in its products and services portfolio, developing new tools for testing the social impact of games and advanced training services for our customers and employees”, stated Mr. Nikos Nikolakopoulos, INTRALOT Group Chief Operations Officer.