FTSE-listed bookmaker GVC Holdings (GVC) has today confirmed that Roni Maman will be joining its organisation taking up the newly-created role of VP Business Operations.
The new role will include responsibility for the operator’s corporate structure, executing business processes and the planning and strategy of GVC syndicated brands’ customer services.
Maman brings extensive experience in operations and a strong and proven track record in customer services and customer engagement. Maman will report directly into Shay Segev, GVC’s Chief Operating Officer (COO).
Prior to taking on the position of VP of Business Operations at GVC, Maman has held various senior management roles at competitor 888 Holdings, servicing customer support operations, player retention and planning.
Commenting on the senior appointment Shay Segev, Chief Operating Officer of GVC stated
“We are delighted to have Roni joining us to lead our business operations. Roni brings extensive operational experience and has a proven track record in customer services and customer engagement which is respected throughout the industry and will help to drive our business forward.