Player Protection

GambleAware has submitted an ‘expression of interest’ for a learning partner to support and enhance the development of its Community Resilience Fund (CRF).  The search for a new CRF partner has been sanctioned by the Evaluation Team of GambleAware, which anticipates launching a new ‘evaluation project’ in January 2023.  The project will last up to 18 months and will be …

The Dutch Gambling Authority, Kansspelautoriteit (KSA), has announced that its research programme into gambling harm and problem gambling will commence later this year.  Commissioned by the KSA and taking place between 2022 and 2025, the ‘prevention of gambling addiction’ survey will aim to contribute to prevention and treatment of gambing addiction, ‘gamblng related damage’ and problem gambling.  Specifically, the research …

Centralförbundet för Alkohol-och Narkotikaupplysning (CAN), Sweden’s central agency monitoring addiction behaviours, has warned of a higher risk of prevalence in teenagers being drawn to gambling.  The caution follows a study undertaken by CAN researchers that surveyed 24,000 students attending Gymnasium –  Sweden’s upper secondary school system. The state-operated Gymnasium system is open to Swedish children aged 16 years to prepare …

Hoping to meet ‘growing and changing needs’ of people at risk of gambling related harm, GambleAware has completed a strategic review of the National Gambling Treatment Service (NGTS). The review has seen the charity update its future commissioning intentions for the NGST, after involving gambling harm treatment providers, lived experience representatives, local authorities and NHS partners.  This has resulted in …

The Jersey Gambling Commission (JGC) has issued a damning condemnation of problem gambling treatment services on the island, also calling for an enhancement of enforcement measures. Breaking down market developments in its annual report, the regulator observed that the number of licensees during the 2020/21 financial year ‘remained steady’ despite a drop off in 2019/20, with the number of licenced …

GamCare has initiated a search for a new trustee to expand its reach ahead of major regulatory changes and amidst a deluge of financial penalties against UK gambling firms. The gambling harm prevention and support charity which operates the National Gambling Helpline is searching for a new trustee to join its board, specifically seeking a candidate with lived experience. Additional …

Seeking to develop and maintain strong oversight of its operational strategy and growth, YGAM has announced the addition of five new members to its Board of Trustees.  Anna Greaves, Clive Reeves, Paul Morris, David Miller and Glen Fendley have joined the charity’s ‘robust governance’ team, with the appointments confirmed by the Charity Commission. The charity emphasised that all appointees are …

The SOFTSWISS Managed Services Anti-Fraud Team has demonstrated its commitment to social responsibility after becoming the latest company to complete the ‘Social Responsibility, Communication and Motivating Behaviour Change’ course by GamCare. SOFTSWISS explained that it will be able to carry out a series of upgrades to its service level to ensure all parts of the business work “in line with …

Further expanding its safer gambling activities, amusement arcade industry trade association Bacta has announced its Social Responsibility Exchange.  The event will take place on 22 November at London’s County Hall, and function as a means for Bacta members to share social responsibility best practices, tactics and strategies.  YGAM and GamCare will both speak at the event, which will also feature …

EPIC Risk Management has updated its Interactions Masterclass training, ahead of the implementation of new regulatory standards on customer protection. The gambling harm minimisation and prevention consultancy has made efforts to ensure the modules are in line with newly issued UK Gambling Commission (UKGC) guidelines. The group has incorporated an additional focus on helping operators identify key signs of harm …