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UKGC: Withdrawal problems ‘number one’ bettor complaint

UKGC: Withdrawal problems ‘number one’ cause of UK bettor complaints

UK customers’ capability to withdraw funds from their accounts must not be hindered, the UK Gambling Commission (UKGC) has asserted, but restrictions to deposits can occur. The regulator is currently engaged in discussions with UK betting industry stakeholders as the sector continues to digest the recommendations of the Gambling Act review. Full implementation of the review’s outcomes is expected next …

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GamCare launches dedicated women’s support chatroom

SBC News GamCare launches dedicated women's support chatroom

GamCare has announced the launch of its new ‘Women’s Chatroom‘ to provide a safe and confidential online environment for women affected by problem gambling.  The new facility was officially launched on Tuesday 18 July, providing lived-experience support to women seeking help/care regarding their own or others’ problem gambling concerns. The initiative forms part of GamCare’s treatment strategy as the chatroom …

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Allwyn appoints Andria Vidler as CEO for National Lottery’s 2024 transformation 

Adriana Vidler, Allwyn UK

Allwyn UK has confirmed the inbound appointment of Andria Vidler as the new CEO, effective from 1 October 2023. Vidler, a figurehead in UK media and entertainment, is set to helm Allwyn UK as it prepares to operate The National Lottery from 1 February 2024. The incoming CEO will replace interim chief Robert Chvátal, who stepped in to the role …

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GambleAware stresses seriousness of gambling harms in light of PL deals

SBC News GambleAware stresses seriousness of gambling harms in light of PL deals

GambleAware has expressed its disappointment with several Premier League clubs having recently announced gambling shirt sponsors for the upcoming season. Alexia Clifford, the group’s Chief Communications Officer, suggested that the top-flight – despite its decision to remove all betting companies from the front of shirts from the 2026/27 season – is perhaps not viewing gambling harms as a serious public …

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Gambling.com launches all new Casinos.com

SBC News Gambling.com launches all new Casinos.com

Gambling.com Group has re-launched the website of Casinos.com, the media publisher’s new affiliate website which seeks to become a leading and trusted review portal for online casino players. Casinos.com was purchased in 2022 by Gambling.com who announced that it had undertaken a ‘six-figure investment’ to acquire the high-value domain. The re-launched Casinos.com will be optimised by Gambling.com SEO and engineering …

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bet365 continues to release new casino titles with Incentive Games

SBC News bet365 continues to release new casino titles with Incentive Games

bet365 and Incentive Games have released a new daily free-to-play casino title, Unleash A Mercenary. Based on the design of bet365’s exclusive Mercenary X slot, the game will be available in over 130 countries and will support the UK operator’s global entertainment strategy.  A spokesperson from bet365 stated: “The release of Mercenary X in December 2022 allowed us to elevate …

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Brigid Simmonds (OBE): White Paper provides a shared experience of gambling’s conflict & resolution

SBC News Brigid Simmonds (OBE): White Paper provides a shared experience of gambling’s conflict & resolution

Brigid Simmonds, Chair of the Betting & Gaming Council (BGC) reflects on the trade body’s development since its inception in 2019, navigating the crossfire of UK Gambling’s journey towards its regulatory resolution in 2023.  A headline speaker of the SBC Summit Barcelona (19-21 September), Simmonds cites that UK Gambling shares a ‘common experience’ with other European markets awaiting regulatory settlement. …

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FSB gains South Africa GLI certification in latest international boost

FSB gains South Africa GLI certification in latest international boost

FSB Technology has strengthened its position in the South African regulated betting and gaming market via a GLI certification.  The accreditation enables the company to offer its sports betting and igaming platform and solutions in South Africa, one of the largest and well established markets in the continent. FSB will make its debut in South Africa later this year, building …

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DCMS new loot box guidance on enhanced ID controls & fair terms of play 

SBC News DCMS new loot box guidance on enhanced ID controls & fair terms of play 

DCMS has published an “update on industry-led improvements and protections” related to loot box interactions/exchanges on video games.  The guidance corresponds to the Technical Working Group (TWG) formed by DCMS, following a call-for-evidence consultation response issued in July 2022. The group was tasked with the primary focus of “improving protections for children and adults with regards to loot boxes”. Prior …

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Alexis Zamboglou takes UK&I lead at 888 as Managing Director

888

888 Holdings has tasked Alexis Zamboglou with coordinating its UK and Irish operations, apportioning the veteran betting executive as Managing Director for the two countries. Zamboglou will hold responsibility for 888’s full brand portfolio in the British and Irish markets, including the 888sport, 888casino, William Hill and Mr Green betting and igaming operators. A long-term member of Wiliam Hill and …

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